Most recently answered claims questions
Another vehicle reversed into my car at a motorway service station car park and drove off without attempting to leave any details. However, I have his registration and two independent witnesses. Damage...
In February my partner had an accident in the private car park of our block of flats, reversing our 2006 Yaris into our neighbour's Mk1 Mercedes SLK. The damage to our car was far more apparent than any...
A few months ago I received a cold call. The caller said he wanted to confirm that a car registered at my address had been involved in a "minor accident". He would not provide details of who he was nor...
The brilliant new Kia Cee’d CRDi which you correctly advised me to buy earlier this year (6,000 miles already) was yesterday shunted in the rear by an AA Patrol Van at Fleet Services off the M3. I will...
In February my daughter borrowed the family Fiesta as her University placements would have been impossible to get to by public transport. The car is insured in my wife's name, and she is a named driver....
MO says her son lost control of his car on polished cobbles on the approach to a roundabout. Assuming this is a local authority maintained road she should contact the Highways Department and ask: What...
We drove our classic Riley 300 miles to Cornwall to be the bridal car for a friend's wedding, only for some idiot, who was clearly driving without due care and attention, to reverse into us, stoving in...
Must I go through an insurance claim after damaging another car, or can I pay for the damage myself?
I bumped a girl's Volkswagen Polo in an the work car park on the near-side wing. I have stated that I would pay for the damage I had caused rather than go through the insurance. She stated that it would...
On saturday I had my catalytic converter cut off while my car was parked in a restaurant car park. I have fully comp insurance with a £250 excess. I reported the incident to the insurer, who sent their...
On 5 March 2010 my daughter damaged her two front tyres and wheels in a potholed main road. When she telephoned Hertfordshire Council offices to report the incident she was asked to pursue a claim and...
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