My car damaged while being serviced - what am I entitled to?

Whilst my car was being serviced today it was involved in an accident in the garage, resulting in damage to the bumper and damage to the back quarter. The garage has accepted all blame but I don't want...

I hit another car whilst reversing - whose fault is it?

I was reversing back into a parking space parallel to the kerb. I was facing the direction of the traffic coming towards me, so I reversed a metre or so to get a better view of the traffic coming towards...

My car was damaged whilst unattended - how can I claim for the damage?

Another vehicle reversed into my car at a motorway service station car park and drove off without attempting to leave any details. However, I have his registration and two independent witnesses. Damage...

Reversal of fortune

In February my partner had an accident in the private car park of our block of flats, reversing our 2006 Yaris into our neighbour's Mk1 Mercedes SLK. The damage to our car was far more apparent than any...

Why are scammers trying to find out whether I've been in an accident?

A few months ago I received a cold call. The caller said he wanted to confirm that a car registered at my address had been involved in a "minor accident". He would not provide details of who he was nor...

Bumper car

The brilliant new Kia Cee’d CRDi which you correctly advised me to buy earlier this year (6,000 miles already) was yesterday shunted in the rear by an AA Patrol Van at Fleet Services off the M3. I will...

Bend it like Beccles

In February my daughter borrowed the family Fiesta as her University placements would have been impossible to get to by public transport. The car is insured in my wife's name, and she is a named driver....

Slide rules

MO says her son lost control of his car on polished cobbles on the approach to a roundabout. Assuming this is a local authority maintained road she should contact the Highways Department and ask: What...

Cornish pasting

We drove our classic Riley 300 miles to Cornwall to be the bridal car for a friend's wedding, only for some idiot, who was clearly driving without due care and attention, to reverse into us, stoving in...

Must I go through an insurance claim after damaging another car, or can I pay for the damage myself?

I bumped a girl's Volkswagen Polo in an the work car park on the near-side wing. I have stated that I would pay for the damage I had caused rather than go through the insurance. She stated that it would...