Our newly bought approved used Honda CR-V has a faulty gearbox - is this covered by the one year warranty?

My partner bought an approved used 2011 Honda CR-V with a one year warranty less than a week ago. On four occasions it's jumped out of first gear when doing less than 10mph for a few hundred yards. Are...

Just bought a used car from a dealer, now discovered problems - where do I stand with getting it fixed?

I bought a used 2011 Ford Mondeo for £6795 from a dealer at the weekend, but only after collecting it on Tuesday have I noticed a couple of problems. Firstly, one of the exhaust hanging brackets is corroded...

A coolant pipe in my Ford Focus burst - is Ford liable for the car's damage and second degree burns?

A clip on a coolant pipe perished on my 2011 Ford Focus 1.6 petrol and filled the driver's footwell with steam and coolant. The driver sustained second degree burns to her feet. After three weeks Ford...

My Ford Kuga build date keeps being pushed back - what are my rights to cancel the order?

I've waited 20 weeks on a Ford Kuga. The latest (of six) build date I've been given will mean that from order to delivery would be approx 29 weeks. What are the rights for cancelling?

The police just told us that our son hit a car a month ago - will he get into trouble for not leaving insurance details?

My son (just turned 18) passed his driving test in February of this year. We put him on the car insurance in June. Yesterday the police came round and said that there had been an incident in the local...

Since ordering our MINI, the spec has changed - can we reject the vehicle as it was mis-sold to us?

My wife ordered a new MINI in June, for delivery in September. The vehicle includes both the Chili and John Cooper Works packs which, at the time of order, included the Anthracite Headlining and the JCW...

What do we need to do to get our Cat C car back on the road following an accident?

My brother's Peugeot 206 was hit from behind by a bus, which dented the tailgate and smashed the back window. The damage was fairly minor and a new tailgate is all that's required to get it back on the...

My BMW 3 Series was delivered with a cracked windscreen - is the dealer liable to replace it?

I had a used 2014 BMW 3 Series delivered to me by the BMW dealer this afternoon. Before we went for a test drive, I noticed a fairly large chip on the windscreen close to the middle, on the passengers...

My father has died - can I drive his car on my insurance until it's sold?

My 92 year old father has passed away having recently renewed his insurance. I have always had permission to drive his car using my insurance cover, although it only covers me third party. Is it legal...

My garage fitted a new DPF recently, but the same fault has reoccurred - do they need to fix it?

In June, on long trip, my 2010 Nissan Qashqai+2 lost power and ground to a halt. I got the car back to my local garage who fitted a new DPF and EGR on 8 June 2017 (costing £1384). I've been to France and...