I was charged by a French car hire company for a driving violation - is this a scam?

I hired a car at Toulouse airport for 10 days in June. I'm unaware of any traffic violation during the hire, but late in July I received a letter from the car hire company telling me that they gave my...

Can I drive a friend's vehicle if it's covered by a trade insurance policy?

Can I drive a friend's vehicle if it's covered by a trade insurance policy? I'm insured fully comprehensive on my own vehicle.

My son hit another car - should he go through his insurer or a claims company?

My son drove into the back of another car a week ago, completely his fault. He has fully comprehensive insurance and his car has a smashed headlight, broken bumper and damaged radiator. The other car...

Our car was damaged and no details were left - should we claim on our insurance?

While parked on the street, our car received damage to the rear light and bodywork but no details were left of the offending vehicle. Our insurance policy does not have no claims protection and the excess...

My used car has had faults since I bought it - will my warranty cover them?

I purchased a used Jeep Wrangler from a dealer for £20,000. They told me the car had been serviced by themselves, including all oil changes. Upon driving home, the car didn't feel right. I rang the dealer...

I had a courtesy car after an accident - why is the insurer now refusing to cover the hire car costs?

I had an accident in May and was advised by my local garage to contact an accident management company. They replaced my damaged Audi A6 with a BMW 5 Series courtesy car. I signed documents, but failed...

I was sold a car with a false service history - where do I legally stand?

I recently bought a car. It was stated on service book that the timing belt had been changed and the service book was stamped, but I've now found out it wasn't. I've had it changed as a precaution due...

Received notification of vehicle change of ownership from DVLA - is this a fraud attempt?

A friend of mine recently received a letter from the DVLA saying that they had received a registration for a change of ownership of the vehicle he is still owning and driving. They asked him to contact...

My car is unusable because my insurer can't source a replacement window - do I have any recourse?

My Ford Ka+ suffered a broken driver's door window nearly two weeks ago, presumably at the hands of vandals. My insurer uses AutoGlass to cover glass repair and replacement, but AutoGlass tell me they...

An auction house is asking for more money on a car I won fairly - do I have to pay the extra?

I bought a car from very well known car auction. I was sent an invoice, which I settled the invoice in full. A couple hours later, I received a call from the vendor asking for another £1000 for the car...