I've found a car I like but don't like the last bit of the number plate - can the dealer change it?

I've found a car I like but don't like the last bit of the number plate (KLL) - it looks like kill. Can the dealer change the number plate for me? It's a 68 plate car, so another 68-plate will be fine....

I was sold a car that turned out to be an ex-rental car - can I seek damages?

I bought a 2018 Land Rover Discovery Sport for over £34K from a main Land Rover. We discovered that the whole of the nearside had been repainted . We complained to the dealer which bought the car back...

My local dealer charged me for work that wasn't done - what can I do?

My local Subaru dealer recently charged me £400 to replace the spark plugs on my 2005 Forester. They charged three hours labour as they reckoned the plugs were seized. The car was still idling badly so...

Does my car need a brake fluid change on its first service?

My car is due its first MoT and I'm taking it to an official dealer for a service and MoT. The MoT alone is £53 and on top of that they are adding a complete change of brake fluid as well as the service....

My Land Rover has considerable steering wheel vibration when stationary - is this normal?

My two-year-old Land Rover Discovery Sport (11000 miles) has considerable steering wheel vibration when stationary. The dealer says it's normal but it doesn’t feel right to me. Should I persevere with...

My friend was sold a clocked car - can she get a full refund?

In July 2018 my friend bought a 2004 Ford Focus with 77,916 miles on the clock. The trader's website states that they check that all mileages are genuine. In November I checked the MOT records and found...

Our two-year-old van has a fault and is off the road - can we claim compensation for loss of business?

My 2016 Vauxhall Vivaro has been having issues not starting - I was told it is an intermittent fault. It has had two parts fitted under warranty but Vauxhall has not given permission for a third part to...

Do we have a case against a dealer for badly advising my father-in-law when it came to financing his car?

My father-in-law recently passed away and I have been tasked with selling his one year old car. Up investigation it seems he had been given really bad advice by the car salesman. When he traded in his...

If I give my car to a garage to sell, can someone legally drive it even though it's in my name and isn't taxed?

If I give my car to a garage to sell, can a garage employee legally drive it? Is the driver covered under the garage's insurance policy without displaying trade plates? Also, the vehicle is not taxed and...

I bought a nearly new car that turned out to be damaged - can I demand my money back?

I bought a used car with only 87 miles on the clock. The vehicle was initially sold to a taxi driver who after buying the car found out Uber would not accept that type of car as a taxi. The car was sold...