Should I return my new car having found out that it's ex-rental?

I brought my nearly new June 2011 Audi A4 TDI Multitronic home last night, only to find on checking the logbook that the one previous owner had been Hertz. I had specifically said to the Audi dealer that...

How do Portuguese road tolls affect hire cars?

We have just returned from Portugal and, as usual hired a car from Faro to drive via the A22 to Lagos. Thanks to previous remarks from readers we were aware of the new tolls and the latest update is that...

How best should I hire a car for driving in Spain and France?

I am hiring a car through Ryanair in May for 10 days for driving in Spain and France. There is a large excess payable should one be involved with a claim. Rather than take out super cover, which is very...

Car damaged by drink-driver - how should I proceed with my insurance company?

My car was hit by a drunk driver outside my pub. I have received information from my insurance. I have attached a copy of a form they have sent me. Can you tell me if this is a standard form and is there...

I'd recommend Hertz for their Rent2Buy car buying scheme.

I’d like to recommend the Hertz Rent2Buy scheme. After months of scouring used car lots and car supermarkets searching for the right Ford S Max, dealing with snooty and rude car sales people, I learned...

Where can we hire a Volkswagen camper van?

We are going to a festival and are thinking of hiring a Volkswagen camper van or similar for the weekend. Please would you recommend a suitable hire company that we could use?

Damaged a rental Transit van and was debited for the damage - is this correct?

I recently I hired a Transit and damaged the nearside when I hit a post. The hire company said it would get two estimates for the damage or I could get the van repaired myself if I was able to get a more...

Found out my Mercedes-Benz C-Class is ex-rental. Do I have grounds for complaint?

I bought a 2011 Mercedes-Benz C250 Bluefficiency Sport CDI Auto with 13,800 miles three weeks ago from a Mercedes dealer for £24,000, which I think is pretty much full retail. My initial feeling with the...

We are receiving demands relating to a driver wrongly registered at our address - what can we do?

About the middle of 2010, we received a letter addressed to a Mr Alan Thompson at our address. We are the first owners of a new house, which was built on the site of the old village hall, and Mr Thompson...

Are accident management companies pushing up insurance premiums?

No wonder insurances are increasing fast. The major problem appears to be caused by the insurers, whilst uninsured drivers no doubt bear a considerable part. My granddaughter had an accident on her motorbike...