Big thanks to Sonnauto for their help in cancelling my friend's order after a heart attack.

I thought I should make you aware of the excellent way in which Sonnauto of Gloucester handled my friend's situation. He ordered a new car, then had a heart attack that left him fighting for his life on...

Big thanks to my local Toyota dealership for helping to repair my 2005 Toyota Avensis's leaky injectors.

As my first car I own a high mileage 2005 Toyota Avensis 2.0 D4D, which is perfect for taking me up and down the motorways. Over the last few weeks, the car gradually lost power below 3,000rpm, culminating...

Best policy

I thought you and your readers might like to hear of the excellent service I received this week from a local independent garage, F R Pulleyn of Station Road, Haxby, York. The clutch on my car failed and...

Could my Renault Megane's valves have hit the pistons if the timing belt has slipped?

My 2001 Renault Megane (69,851 miles) has lost compression. It appears the timing belt has not snapped but has possibly lost teeth. I have been led to believe that the repair could exceed £1000. Does the...

Where can I find a Volvo specialist in North Wales / Northern Ireland?

I own a 2003 Volvo XC90 D5. Sadly it's not the most reliable of cars, and it does seem to suffer from frequent annoying little faults. I'm seeking an independent Volvo specialist who won't charge the earth....

Disenfranchised

I still enjoy our long and short distance driving, and have patronised BMW since the 1980s. However, the last year with our local franchise dealer has become somewhat fraught. It may be due to my age and...

Birthday treat

I’ve just seen your comments in Sunday's paper about 2 year service intervals and related engine failures. I bought my Polo new in July 2006 and when it was a year old (following your advice of course)...

Strutting German

Many thanks for your advice on the quotation I obtained from Mercedes Watford of £ 2,700 odd to replace a pair of front suspension struts and provide a new pump to the system on my 2004 E class Mercedes....

Who in Leicester can replace my Peugeot 306's off-side driveshaft?

I can't believe that my 2001 immaculate Peugeot 306 is in need of an o/s driveshaft. The car has only done 52,000 miles and I’m the second owner. It’s not fair. Can anyone recommend a good garage located...

Make sensor this

Thank you, thank you, thank you. My email to you of 20th April complained about a parking sensor fault on my XJ. My Jaguar dealer offered to fit two new sensors (one front bumper and one back) and paint...