We bought a vehicle that isn't fit for purpose. How do we get our money back?

My daughter just bought a horsebox that was converted for her. She took delivery on Friday. She took it for a drive yesterday after she taxed it, but oil is pouring out of the head gasket area and dripping...

What small van do you suggest on a £3000 budget?

My niece has started her own business selling pet food. She now needs a small van to help with the deliveries. Her budget is £2000 - £3000. Admittedly, she's only going to get a high mileage van, but...

How do I proceed when the Motor Ombudsman says they can't do any more?

I have an Audi Q3, which has a prominent clicking noise (and feel) in the steering wheel, developed about two years from new. It was discovered while the car was under warranty. Audi failed to fix it,...

How is road tax calculated for cars over £40,000?

I'm mystified about the cost of road tax for vehicles over £40,000 when new. Does one pay the exorbinant amount for the life of the vehicle or is this for a set period and then the tax reverts back to...

Which is better, the Audi A1 or Mercedes-Benz A-Class?

I’m retiring soon and wish to treat myself and buy a nearly-new petrol, manual car. Bearing in mind servicing cost, depreciation and resale - should I buy an Audi A1 Sportback or a Mercedes A180? Thanks.

Are used BMW 3 Series really expensive to own?

I read about the BMW 3 Series being reliable, but servicing, repairs and - I imagine - insurance is a lot more expensive than for non-premium cars. I see lots of these high-mileage, diesel cars looking...

Will my 2000 Mercedes-Benz SLK appreciate in value if I keep it in good condition?

I have a 2000 Mercedes SLK - which I purchased from a friend a year ago. I'm retired and don't do many miles in a year. The car has done over 140k miles but passed the MoT with no advisories in September....

My car won't start and when it does, I lose power steering. What's the issue?

I have a 2010 SEAT Ibiza. Occasionally it won’t start, so I have to jump-start it. Also, if I slam the bonnet down and the car is off, it will not start either. Today, I jumped it and it started but the...

I replaced the battery in my car but it still says it's low. What's wrong?

I have replaced the battery in my 2011 Vauxhall Astra (not a stop/start), but the battery saver active warning keeps appearing and shutting the car down when I try to use it. What’s wrong with it? It’s...

Should I get my four year old car serviced by an independent garage?

What are the disadvantages of having my Skoda Superb serviced locally now that it’s 4 years old? It has only driven 13,000 miles.