I recently damaged the front end of my car, it was my own fault. My insurer verbally said, on three separate occasions, that the car has been authorised for repair and that it has not been written off. The repairing garage said that they had received authorisation to repair and told me, in writing that, "repairs are now underway to bring your vehicle back to its original standard". Three days later, my insurer tells me that the car is beyond economical to repair and that it has to be written-off. I would be very grateful if you could advise as to what my position should be, as I believe that the insurers should stand by their original statements and have my car repaired.