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Can I reject my 2007 Mazda 2 after it suffered an EGR failure after just 60 miles?

Yesterday I drove over 200 miles to trade in my nine-year-old 125,000-mile 1.9DTi Scenic for a three-year-old Mazda 2 1.4D with 18,000 miles on the clock at a large franchised dealer, and the new car had an EGR failure after 60 miles. The car was transported to my home garage, who maintained a previous Mazda 2 1.4D which I owned until last week. They cannot even look at it for a week. I am now stuck out in the sticks with no way of getting to work etc, although the supplying garage say that they will "sort it out".

The car I bought was sold with full service history (Mazda do theirs electronically) and it only had a bill for a Mazda service at one year old and at an independent garage at two years old, so perhaps no goodwill there. The dealer will not consider even paying for a couple of days' car hire as a goodwill gesture and the EGR repair could be as high as £3000, and I have nothing in writing to suggest that the supplying dealer will pay in full. Do I reject the vehicle as unfit for purpose? If so how do I get my car back and theirs back to them? And I still can't get to work....

Asked on 26 August 2010 by gocompere

Answered by Honest John
If you bought the car from a dealer, the dealer is liable for selling it "not of satisfactory quality" in that it left you stuck after a mere 60 miles from purchase. He has no get-out. He has to come and collect the car, take it back and fix it and keep you mobile in the meantime, or give you your money back.
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