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My insurance isn't showing on askMID - what should I do?
My car is insured but doesn't show on askMID. I've phoned the insurer several times but it has done nothing about it. What should I do?
Asked on 6 July 2017 by
Answered by
Honest John
It can sometimes take a while to pop up. What I would do is contact your insurer again, raise a complaint, advise you are also raising a complaint with the Financial Ombudsman and you want them to place in writing that you are covered and the policy is on MID (request to speak to a manager and insist the email confirmation). Print off your certificate of insurance and carry it in your car for the time being, just in case the police pull you over.
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