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Should I take up the option of a courtesy car following an accident?
Should I take up the option of a courtesy car following an accident? The extent of damage to my Honda Civic has not been estimated as yet but, bearing in mind that the car is a Y registration, it my well be declared as uneconomical to repair. Prior to the collision, the car was in in excellent condition, having only been driven for 52,000 miles. Following the collision earlier this week, I have had four different people (three from my insurance company) recommend that I take up the offer of a courtesy car as all costs will apparently be billed to the other party. I was rear ended at a roundabout and the third party as well as my insurance company accept that he was at fault.
Asked on 24 May 2017 by Brian Luna
Answered by
Honest John
Important we use the correct terminology here, "courtesy car" is a car provided out of courtesy whilst your vehicle is being repaired by the repairer at no charge to you. The option you are talking of is a "credit hire" vehicle. This is a vehicle provided to you on "credit" as you cannot afford to hire a vehicle yourself. It is very important that you fully read any contract you are looking at entering into. The reason for this is that the providers have to prove you could not have afforded to hire a car yourself and that your are "impecunious". Should it go to court, you may be asked to provide your bank statements to prove you did not have the funds. When you have had an accident that is not your fault, you are fully entitled to be placed in the situation you were in prior to the incident, this includes the use of an alternative vehicle. Advise any company that you want to use that you wish for them to place in writing that they "guarantee" you will not be charged in any way and they guarantee to get the full cost from the at fault insurer. Also have them place in writing to "guarantee" they will have no need for your financial details. If they do all of that, you should have no issues using them.
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