What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Delayed Audi A3 order - where do I stand?
On the 22nd September 2015 I ordered a new Audi A3 Sportback 1.4 TFSI. I was assured by the dealership that the car would arrive either before Christmas or the first week in January. I was told last week that the car would not now be arriving until March 2015 (nearly six months from the date of order).
I have dislocated my left foot, so it's important that I have this new automatic car as soon as possible - they tell me it's impossible. The guy who promised the car has now left and his manager said he should not have quoted that time.
I am very distressed about this whole matter. What would you suggest as next steps. I placed a £500 deposit, what are the implications of my cancelling the order?
I have dislocated my left foot, so it's important that I have this new automatic car as soon as possible - they tell me it's impossible. The guy who promised the car has now left and his manager said he should not have quoted that time.
I am very distressed about this whole matter. What would you suggest as next steps. I placed a £500 deposit, what are the implications of my cancelling the order?
Asked on 29 October 2015 by Adele38
Answered by
Honest John
If they cannot deliver the car by the date that was promised they are in breach of contract and must therefore forfeit the £500 deposit and return it to you. That then leaves you free to shop around either personally or via a broker to find a car you can take delivery of immediately.
Similar questions
I ordered a Volvo XC40 in December 2018 with an approximate delivery date of end April. I have now been informed that delivery is likely to be August. I received a favourable trade-in valuation on my car...
I've waited 20 weeks on a Ford Kuga. The latest (of six) build date I've been given will mean that from order to delivery would be approx 29 weeks. What are the rights for cancelling?
i am in the same position with a BMW X5 and sold my car as they were giving me end of September delivery, it now may be XMAS should compensation not be available or deposits returned if you are unable...
Related models
.jpg?width=115&height=75&rmode=crop)
More practical version of the A3 has more passenger space and a larger boot. Wide choice of engines including impressive 1.4 TFSI. Well-equipped as standard.
Elsewhere on 
.jpg)
