What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Honda were generous in helping to repair an ABS failure on my 9-year-old Jazz.
I wrote to you recently about ABS failure in my Honda Jazz. Due to the excessive cost, I contacted Honda directly, hoping for some assistance. Bearing in mind my car was secondhand, nine years old and had covered about 65,000 miles, Honda replied with an offer showing a considerable reduction in price, and also contacted my dealer to arrange this work. It was all carried out, at a final cost somewhat less than one-third of the original estimate. Not bad.
Asked on 12 October 2013 by DB, via email
Answered by
Honest John
Outstanding. That is partly why Honda just came top in a 'reliability' survey based on warranty claims. If Honda offers goodwill even at nine years old, it considerably reduces the cost of the warranty claims.
Similar questions
Reading the letter and your reply in Motoring Lifestyle, I thought you may be interested in my current problem, which hopefully will be resolved on Friday. I have 2006 SEAT Leon that has covered just 26,000...
Thank you for your advice re the Volkswagen Jetta ABS/ESP Unit. Armed with your reply to the query, I confronted Volkswagen Customer Care. The outcome was that the charge was reduced from £1,228.98 to...
I'm trawling the internet at the moment because my Volkswagen Touran has the ABS issue mentioned in your Telegraph web page. Unfortunately I'm a new owner of a 2005 car that has just developed the problem....
Related models
Clever interior redefined the small car. Most space efficient small car built. Very reliable first 3 - 4 years.