Used car has had its warranty invalidated - what can I do? | Ask Honest John

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Used car has had its warranty invalidated - what can I do?

I have just purchased a 2010 KIA Sportage from an authorised dealer; however, the state of the seven year warranty is starting to worry me. Looking at the paperwork, it seems that it hasn't been serviced according to the manufacturer's terms - only a 3rd year body inspection. There’s no mention in the service book of KIA parts being used or authorised dealers. This all contradicts what I’ve been told by the KIA salesman. What should I do?

Asked on 15 September 2013 by 2jays

Answered by Honest John

If the KIA dealer did not explain that the car had lost its seven year warranty you can either back the car on him for a full refund or demand that he pays for a new extended warranty to recover the remaining three years.

Tags: legal and consumer advice approved warranty

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