Following a rear-end shunt over 18 months ago (not my fault), my insurance company covered a major repair. The work was good, but a couple of problems related to the incident surfaced this summer, which had been overlooked at the time. Despite the length of time, they reopened the claim, examined the evidence and sorted it out. I also received a cheque for my trouble in having to raise the issue again. I shall be staying with Churchill. Many thanks also to Chilly Willy aircon repairs, recommended by you and providing fantastic service.