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Would you recommend I buy a warranty from Warranty Direct or Warranty Wise?
The 3-year warranty on my Mercedes-Benz E320 CDI Sport Estate is about to expire. Mercedes-Benz gives the option to extend but I have seen Warranty Wise and Warranty Direct. Warranty Direct has quoted £340pa whereas Warranty Wise is linked to a combination of factors such as labour costs, own contribution, etc. What would you recommend? The car has 23,000 on the clock and I currently drive 7000 pa, mainly local.
Asked on 21 January 2012 by John Henley
Answered by
Honest John
I recommend Warranty Direct because I've known them for years, respect what they do and have a direct line to the MD by which I can take up disputes. With Warranty Wise you'd need to take up any problems with Quentin Willson, not me. But I do urge you to read the policy documentation that tells you what is and what is not covered and especially what counts as 'wear and tear'. WD offers at least six different levels of cover at different prices and it is misunderstandings about this that cause the most problems.
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