What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Crashing in?
Last year I bought a new Suzuki Swift and the accompanying literature recommended that if I had an accident I contact Suzuki, rather than my insurance company. Suzuki would then do everything (recover my car, get me home, liaise with my insurer, provide a free courtesy car, get the car repaired at a Suzuki bodyshop with genuine Suzuki parts, provide a legal support service for any personal injury) all at no cost to me. It seems too good to be true, but would my insurer be unhappy with Suzuki's involvement and increase my premium because I went through Suzuki?
Asked on 9 January 2010 by KJ, Cheam
Answered by
Honest John
This reads like a car credit hire operator posing as an 'accident management company' and, of course, nothing is for nothing. They are out to make money from either an extended period of ‘courtesy car’ hire or excessive rental premiums or both. You are contractually bound to deal only with your insurer and also to mitigate claims, so your insurer may refuse any excessive claims coming via another party, leaving you liable for them
We give you the low down on how to save on insurance, little-known tricks and tips, what insurance groups mean and how to use insurance aggregators to beat insurers.
Insurance group finder and how to save on insuranceSimilar questions
My parked car was crashed into by a drink driver at night, I was at home sleeping. The police arrested him for drink driving and criminal damage and arranged the recovery. My insurance (Tesco) is third...
My daughter's Renault Clio was hit in the back at a roundabout exit by a Ford Ka. The Clio sustained some damage, my six year old granddaughter and her friend were very upset and crying when this happened....
You should be aware that the passing on of confidential information to ‘accident management’ specialists is rife amongst insurers and garages. As soon as the accident comes in the staff pass the info...
Related models
.jpg?width=115&height=75&rmode=crop)
Elsewhere on 
.jpg)
