What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

Honda Happiness Accident Assistance

What are your views on Honda Happiness Accident Assistance? In the (hopefully unlikely) event of an accident should I inform them OR my Insurance company first?
I ask because of the scams currently operating in respect of a "replacement vehicle" (car hire).

Asked on 7 July 2011 by Techman

Answered by Honest John
The manufacturers are currently battling the insurers to get this working. In fact, it's to everyone's benefit. It ensures that repairs are done properly so manufacturers get saleable crash repaired cars. And it cuts out the crooked accident management and credit hire outfits that are costing everuone a fortune, including the insurers.
Similar questions
We are taking delivery of a brand new VW campervan and planning on taking it to Europe in September. The VW warranty provides breakdown cover in Europe for 3 years but I don't believe it extends to repatriation...
A friend was involved in an accident involving a motorcyclist. When driving slowly in the outside lane, a motorcyclist filtering on the nearside of the car hit the side of his car fell off into the road....
I was rear ended while sitting stationary. Why then am I penalised with higher premiums ?