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Our van is faulty and the dealer has failed to fix the issues - what do we do now? 7 Nov 2017 (Ask HJ)
We recently purchased a brand new Peugeot Expert van, which now has numerous ongoing issues. The sliding doors are out of alignment, thus causing damage... -
Am I entitled to return my 2012 Volkswagen Golf 2.0 TDI to the dealer after multiple faults occured? 10 Mar 2017 (Ask HJ)
I purchased a 2012 Volkswagen Golf 2.0 TDI Bluemotion that had done 44,000 miles from a Volkswagen used car dealer. Within the first month, I noticed that... -
Are Mercedes-Benz starting to soften on the GLC steering issue? 19 Jan 2017 (Ask HJ)
Please see excerpt below from review of Mercedes-Benz E43 AMG Estate by pistonheads.com. Seems to be in line with the GLC, GLC Coupe 4-Matic full-lock... -
Swapped the wifes car (cars) 24 Jun 2015 (Forum)
of the mags and Web we narrowed it down to the Venga 1.4, Polo 1.2 TSi, the Fabia 1.2 TSi, the Fiesta 1.0 Ecoboost and the Nissan Note DIG-S. Got some broker prices ready for negotiating at which point the Note looked good with some great deals but since we both love the Seat Leon 1.4 TSi we still -
Wiring failure in a BMW 3 Series - a recall issue? 28 Feb 2015 (Ask HJ)
My car has been inoperable for two weeks now. I had a total power failure. RAC and local garage tested battery etc. - all normal. Once stripped back it... -
How can I fight a fraudulent insurance claim? 17 Dec 2014 (Ask HJ)
A couple of months ago our car was involved in a minor collision when another driver approaching at speed from behind ran into the back of it. Our car... -
Misleading fuel figures 16 Nov 2014 (Ask HJ)
I’ve noticed that car owners are not getting close enough to the stated mpg figures. In my circumstance, I bought a new Audi A4 2.0-litre TFSI quattro... -
Various - New Car??? - Replace writ off C Class Executive SE 8 Jan 2014 (Forum)
:-/). A5 coupe S line – again, will be stretching the budget. I don’t think the console looks and smart as the Mercs, how are they practically, but always loved them, anyone who’s had comparable A5’s / E Class’s that can give a bit of feedback if the extra cost (and less spec -
Why is the part exchange value of our Mini Countryman so low? 23 Feb 2013 (Ask HJ)
I would be grateful if I could seek your advice with regards to an issue that has arisen with our local BMW/Mini dealership. I currently drive a Mini Cooper... -
Replace my E70 X5 with...... 15 Sep 2012 (Ask HJ)
Need some advice please, I've been driving an E70 X5 SE, dynamic pack full spec etc.. for about 10 months. Got it at about 50K and now its on 70K as I... -
I'd like to recommend Green Flag recovery following their help with my Rover 75, which broke down in France. 14 Apr 2012 (Ask HJ)
I thought you’d like an update on a problem I referred to you a few months ago. Last summer, while driving in France, my 2003 Rover 75 Connoisseur diesel... -
Does anyone else have problems with the handbrake operation on the Volkswagen Touran DSG? 25 Feb 2012 (Ask HJ)
May I check, through your columns, with other Volkswagen Touran DSG owners about what I believe spoils an otherwise very nice car? My aggravation derives... -
Do accident management companies seriously inflate repair costs for minor accidents? 21 Mar 2011 (Ask HJ)
A colleague of my father's BMW 320d was recently hit in the rear by another driver, whilst he was stationary. The damage was a dented rear bumper and a... -
Thanks to Audi for providing an interim car to drive whilst delivery of my TT Roadster was delayed. 8 Nov 2010 (Ask HJ)
I ordered a TT Roadster in April this year. I was advised that the model was about to receive a "facelift" but I assured that I could take delivery in... -
Merked men 21 Jan 2010 (Ask HJ)
I have some experience of the Mercedes Mobilo 30 year body warranty. In 2004 I bought privately a low mileage 1999 Mercedes S500 (W220), made in the dark... -
Couping with retirement 3 Oct 2009 (Ask HJ)
I shall be retiring at the beginning of September and, having had a company car for most of my working life, would now appreciate some advice as to what... -
Cab runneth over 7 Feb 2009 (Ask HJ)
Having sold my previous car, a 1998 Audi Cabriolet, I'm now looking for a replacement with an automatic gearbox and would be grateful if you could advise.... -
Non starter 24 Jan 2009 (Ask HJ)
Very recently I read a piece in your column about a car that "shut down" and simply wouldn’t start when the owner tried to move it within his drive. If... -
BMW 5-Series E60 (2003 - 2009) - Problems after car "repaired". What can I do next? 31 Jul 2008 (Forum)
it! In 50 years of motoring I have only twice had similar experiences. 1. In the 60's a wheel nearly came off my Elan 2+2 and ruined the threads on the hub while driving home from a service. Initial response was that I had changed the wheel on route home!! In the end they paid for a new hub without too -
What large SUV has comfortable seats? 16 Dec 2024 (Ask HJ)
I am a 75 year old pensioner and I am looking for the large SUV that has the most largest, widest and most comfortable driver seat with the most adjustability....