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Problem with car bought 2 months ago 3 Nov 2011 (Ask HJ)
Hi HJ, let me know your favourite charity and I'll bung a few quid if you can advise me. Bought a Volvo S40 1.6D, Dec 07 model, 38k miles from an Evans... -
I've bought an Audi A4 which was wrongly described and has faults - where do I stand? 18 Aug 2010 (Ask HJ)
I recently bought an Audi A4 Avant 1.8SE from a dealer. It was registered in 2002 so I assumed (incorrectly) that it was a B6 model and priced it accordingly.... -
Refund or repair? 13 Jun 2015 (Ask HJ)
I recently purchased a 2008 BMW 520d from an independent dealer for the sum of £5425. The recorded mileage at the time of the sale was 129,420 miles. On... -
Problematic Audi - where do I stand? 29 May 2013 (Ask HJ)
I bought an Audi A4 Avant S-line from the Audi Dealership in Worthing in October last year. It had 12 months approved waranty. From the day I picked the... -
Seat belt warning fault on Golf SV 21 Aug 2016 (Ask HJ)
I own a Volkswagen Golf SV, which suffers a fault with the seat belt warning system. The problems manifests with the warning sound pinging away intermittently.... -
Expensive repairs to a Fiat 500 18 Aug 2015 (Ask HJ)
I am being quoted over £2000 for repairs to my Fiat 500 which is less than 4 years old, has full service history and done only 35,000 miles. I believe... -
My car was repaired poorly after an accident - can I get it repaired elsewhere and claim the money from the insurer? 13 Feb 2018 (Ask HJ)
My Mercedes-Benz was damaged whilst parked recently. The other driver admitted liability, and a claim form was submitted to his insurer (AXA). I returned... -
Can I return my faulty Skoda Yeti because the dealer took almost a year to repair them? 31 Mar 2017 (Ask HJ)
On driving my Skoda Yeti home, after purchasing from an approved dealership in April 2016, I noticed an external squeaking noise emitting from the front... -
Should I reject a faulty car that has now been off the road for six weeks awaiting repair? 10 May 2023 (Ask HJ)
I bought a faulty car from a dealership and realised it within just 12 hours. The repairs are going to take 6-8 months as the part required is not available... -
I recently purchased a Land Rover Discovery Sport, it has a rattling timing chain and the dealer says it should be replaced. Will this be covered under warranty? 22 Mar 2023 (Ask HJ)
I bought a 2016 Land Rover Discovery Sport with 72,000 miles, I've had it two weeks and Land Rover are recommending to have timing chain replaced. Will... -
I bought a used TT that turned out to have a water leak - is the dealer liable? 14 Dec 2019 (Ask HJ)
I purchased a 2016 Audi TT Roadster from large dealer group in July 2019 - the garage was taken over by another firm three weeks later. In November I heard... -
Is it a dealer's duty to carry out a mileage check? 17 May 2017 (Ask HJ)
I bought a Mitsubishi L200 Barbarian in March 2016. At the time the mileage showed just over 31,000, the car came with full Mitsubishi service history... -
My car has been in for repairs for 16 weeks - should I keep it? 11 May 2017 (Ask HJ)
I bought a Volkswagen Passat Estate from a big car supermarket last year for £18,000. It was 10 months old, had done 5000 miles and was in immaculate condition.... -
Sale of Goods Act claim? 3 Jan 2016 (Ask HJ)
I wonder if you can help me even though the item in question is a scooter but not a car. Hopefully the law and your professional opinion applies in the... -
Used car is faulty after 4 days - can I reject it? 12 Jan 2014 (Ask HJ)
I bought a 2005 Ssangyong Rexton with 143,000 miles on the clock from a dealer two weeks ago. When I bought the car the seller told me that there was an... -
Dealer didn’t tell me car was involved in an accident – what can I do? 22 Aug 2013 (Ask HJ)
Some 14 months ago I bought an approved used Vauxhall Insignia from a dealer. The car had less than 5000 miles on the clock, with a clean HPI and no details... -
Rippled off 14 Aug 2010 (Ask HJ)
Yesterday I took delivery of a new BMW 320i convertible. However I am quite upset with the noticeable 'orange peel' (literally in this case, as the car... -
Why was the ESP module unplugged in my Volkswagen Touran? 9 Jun 2010 (Ask HJ)
I bought a '54 Volkswagen Touran 2.0TDi sport a month ago. I paid a high price because the car is as clean as a whistle inside and out and has done 100,000... -
Di-saab-ster zone 25 Jul 2009 (Ask HJ)
I am coming to you for some advice as an avid reader of your column. My sister purchased a Saab 9-3 TID Sport (150bhp) in January of this year. From the... -
My Ford Focus needs a new engine because of a coolant leak - any advice? 11 May 2017 (Ask HJ)
I've got a 2013 Ford Focus 1.0 EcoBoost - it went in for a service and MoT but came back with the engine vibrating when turned on. After several trips...