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• Fit for sale? 5 Feb 2007 (Forum)
  some advice on my consumer rights.... Is the dealer liable? Is it wear and tear? Can I expect a heated debate? If it comes to it can I threaten a small claims court? None of these issues may arise if the dealer (as I hope) simply complies and sorts it for me but advice would be appreciated.
• Parts for Isuzu Rodeo 12 Aug 2003 (Forum)
  Yes that's right, and Isuzu Rodeo. A mate of mine bought one a couple of weeks ago from a dealer in surrey who specialises in US spec left hand drive vehicles. It is a 4x4, and looks just like a Vauxhall Frontera. It must be the same platform , and the result of some kind of joint venture. however
• Audi Q7 - Dealer changing agreed trade-in valuation 24 Aug 2010 (Forum)
  a mistake valuing my car. Perhaps by 8 or 9K. I was at the dealership for over 2 hours so things weren't rushed. The Salesman and the Sales Manager were both involved so they should know what they are doing but I wondered what my rights were to insist on the deal going ahead. Part
• Ford Focus Estate - Problem with a used car - CRA 28 Jul 2018 (Forum)
  use the 'Consumer Rights Act 2015' 30 day period, I also paid via debit not credit card (if that makes any difference). If I understand the CRA correctly I can either return the car and ask for a full refund or ask them to repair the car. Am I right, would I be able to use the CRA. If I went down
• Volvo V50 - Charges for returning a faulty vehicle 19 Oct 2019 (Forum)
  email stating my views regarding consumer rights, DVSA, consumer credit act , county courts, trading standards, breach of contract and mis-selling of goods. I then contacted my credit card provider who suspended the payment. In my email I gave the seller 48 hours to refund my money and collect
• Skoda Superb - Skoda block delivery of new Superbs to NCD buyers 30 Jun 2016 (Forum)
  I'm looking for advise on how the Consumers Rights Act may help me and many others who currently have had the delivery of their new cars blocked by Skoda UK.   I ordered a new Skoda Superb 1.4TSI DSG SE-L from a broker, new-car-discount.com, on the 29th of February.  I ticked
• Car won't start in the garage after MOT & Service 6 Oct 2018 (Forum)
  now being told that car still isn’t starting due to valve damage.   They’re now saying that this is going to be a big job and cost a lot of money.   I’ve pointed out to them that traders have a responsibility of care under the Consumer Rights Act
• Merc C350 2006 - Just bought a Merc finally - faults already! 11 Mar 2016 (Forum)
  not much love for those) but I presuming under my consumer rights I can just take the car back to the dealer and insist/politely request they investigate and rectify the faults that are showing as presumably these faults wouldn't have just appeared this week. Thoughts? Many thanks.  
• Bad Garage guide ! 13 May 2016 (Forum)
  :  www.honestjohn.co.uk/faq/consumer-rights/ It's all well and good telling people to avoid the bad garages, but if any negative reviews are deleted or censored, then it's impossible for people to know which ARE the bad garages !  
• Nissan X-Trail (2001 - 2007) - consumer rights 10 Feb 2010 (Forum)
  Greetings all I've read Honest John's advice page on Sale of Goods act etc and I'm pretty sure I'm within my rights to invoke it under my current circumstances...however it's always good to get some thoughts from others! So here we go: Bought a used Nissan Xtrail 2.5 SVE from a dealer
• SEAT Toledo - How long to allow for repair 7 Apr 2021 (Forum)
  post on here, I understand that the 30 days I have under the CRA (2015) is frozen while the car is in for repair. https://www.businesscompanion.info/focus/car-traders/part-b-your-obligations-under-consumer-rights-act-2015-cra Question is, how long should I give them to attempt repair?
• Ford Focus (1998 - 2004) - 1999 1.8 Oil consumption question 29 Jan 2009 (Forum)
  I have a T reg Ford Focus 1.8 petrol which has done 78k miles. I have worked out that since the last oil change which was last November, the engine has consumed about 500ml (0.5 quart/litre) of oil whilst covering about 1000 miles. Is this rate of oil consumption normal and also presumably all car
• Showroom4cars Top Ten 5 Jan 2002 (Forum)
  Seeing HJ's report on the Showroom4cars Top Ten and the prominence of BMW therein reminds me that the only BMW I have ever owned was a Dinky toy, given to me by a girlfriend in the late 1960s. At that time, I reckoned BMW were getting it dead right with lean, elegant, well engineered machines
• Alfa Romeo jts - Engine Failure on approved car 27 Jul 2010 (Forum)
  - and I'm sure they will try and wiggle their way out of paying.) Would i have any case against the dealer within consumer rights / sale of goods act - should it get that far? Any advise would be gratefully received. KA.  
• My dealer doesn't seem to care 23 Dec 2006 (Forum)
  . As consumers we have rights under the sale of goods acts but getting them enforced is all down to us. It says above this box "no naming and shaming" - ok, that's the rules here but I wish someone had told me about my dealer before I bought my car - and as for the manufacturer caring, just don't expect
• Drifting Fiat Punto (follow-up) 14 Feb 2002 (Forum)
  A couple of weeks ago I posted a query about my wife's Punto. She found that when she was toodling down the M5 at about 60 or 70 mph the car would occasionally drift to left or right for no apparant reason. A bit like being blown off course in a strong wind but it happens on windless days
• Choice Anxiety 11 Oct 2007 (Forum)
  A fair few posters on this forum have appeared to be suffering from what has recently been coined 'choice anxiety'. More and more people are now stressing over whether they have made the 'right' decision, and mostly it's not concerned with life-changing events - but rather 'consumer-related' issues
• Nissan Leaf - Refusal of Short Term Right to Reject 16 Mar 2022 (Forum)
  and n/s would need to be done, on top of that they also stated that the 12v battery was only at 50% capacity and there was an outstanding recall on the car. After gaining some further advice from CAB I was told that I had a short term right to reject, within 30 days under the Consumer Rights Act 2015
• Garage Dispute 6 Oct 2006 (Forum)
  Hi There, I was hoping someone might be able to guide me in the right direction with a particular situation I have found myself in. I will try to keep it as short as possible! I purchased a 2nd hand car from a large dealer 2 months ago. I was told the car had a full service history. However
• Omega 2.5 V6 breather/oil leak 20 Nov 2002 (Forum)
  else did it. You were right it is quite a time consuming but ultimately a very rewarding job. Any one know what a main dealer would charge. Many thanks again Kind Regards Ian