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  Selling a used car - what are the buyer's rights? 29 Oct 2013 (Ask HJ)
  We are selling my wife’s 2006 Ford Fiesta privately in the next few weeks. It has done 30,000 miles. I am not aware of any faults on the car, but what...
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  Previous crash damage was not disclosed on a car I now own - what are my rights? 8 Dec 2017 (Ask HJ)
  In December 2016, I purchased a 2015 Ford S-Max from a Ford dealer. The vehicle was Ford Direct with a two year, unlimited mileage warranty. Recently my...
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  Legal rights after buying faulty used car 28 Dec 2015 (Ask HJ)
  Hi HJ & Team. A question regarding our legal rights. We bought, approximately a month ago, a 2006 Ford Fusion 1.4TDCi Zetec with about 70k miles on...
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  I unknowingly bought a pre-registered car - what are my rights? 4 Apr 2017 (Ask HJ)
  I bought a car two months ago and haven't received the registration document. I've contacted the DVLA and found out that they don't have my car details...
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  I was sold a car that turned out to be an ex-hire car - do I have any redress? 19 Aug 2019 (Ask HJ)
  I trade in second-hand cars. I recently purchased a car which turns out to have been an ex-hire car. The seller owns a small hire company. In May this...
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  What car checks are done by dealers? 8 Feb 2017 (Ask HJ)
  Can I expect that a dealer will have done a car check and will know the car history if I purchase a car from them? Can I trust them not to sell me a car...
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  Is a dealer legally obliged to declare a car as an import? 5 Dec 2016 (Ask HJ)
  We bought a new Porsche Macan through an independent dealer 12 months ago and later found out that the car was an import from Cyprus. We are not happy...
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  Dispute with a finance company 22 Feb 2012 (Ask HJ)
  I bought the above MINI in 2009. I 'scrapped' a perfectly good 16 yr old Volvo for this car and wish I hadn't! I've had nothing but problems with it since...
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  Warranty Mis-Direct 5 Sep 2009 (Ask HJ)
  I recently purchased a warranty through Warranty Direct following a recommendation in one of your articles. Sadly, my experience with them is not good....
• SEAT Alhambra - Short Term Right to Reject help 8 Jun 2022 (Forum)
  , but they will not specify where in the act that this is listed as that constitutes legal advice. I've tried searching through the consumer rights act and cannot find reference to the weekly rental charge, but am worried I am missing something. Looking through forums and google it looks like they can charge a weekly
• The Right to Repair Campaign 31 Jul 2007 (Forum)
  to Repair' campaign to fight this trend. An article on how it can affect consumers is here: http://www.r2rc.co.uk/home/images/r2rc/right%20to%20repair%20under%20threat.pdf The Right to Repair Campaign has a website at: www.r2rc.co.uk I would urge BR's to read this. This is also maybe something that HJ
• Consumer law -previous owners not as car ad stated 13 May 2023 (Forum)
  were the new owners. But, we believe the trader shouldn't have advertised the car as only having one owner, when there have been two owners before us.  This may sound a petty query, but.... We are rejecting the car under 'short term right to reject', as it is not fit
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  I got a customs import and VAT bill for a delivery of parts from Europe. Is this right? 10 Feb 2021 (Ask HJ)
  I purchased some window seals for my historic Mercedes recently. I was shocked to receive a customs import and VAT bill before delivery could be made....
• Monitor returned under warranty damaged in transit 6 Jan 2023 (Forum)
  Hope you don't mind but I've already posted this on the MoneySavingExpert 'consumer rights' forum. Having had no replies... should have come here first :) (no pictures though) £200 monitor bought online from LaptopsDirect, developed a relatively minor fault (I was still using
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  Dealer sold a car without an MoT - what should I do? 3 Jan 2022 (Ask HJ)
  My daughter bought a car and picked it up today and the garage told her to go buy the road tax. She went to the post office and found out the car did not...
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  Faulty Toyota Yaris gearbox - what are my options? 21 Dec 2021 (Ask HJ)
  My daughter bought a new Toyota Yaris auto hybrid in September 2021. Last week she had a warning that the brakes were faulty and a loss of power. The dealer...
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  I want to reject my car - can I withhold finance payments on it? 21 Jun 2019 (Ask HJ)
  I bought a car on finance that had problems. The garage fixed them, so they said, but the problem is back. I have raised this with the finance as the garage...
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  I have had my used car less than six months but it needs a new clutch - what can I do? 9 Nov 2018 (Ask HJ)
  I bought a 2006 Vauxhall Zafira from a small dealer at the beginning of July. I had some work done last week and have been told I need a new clutch. Can...
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  Are there set workshop times for specific jobs? 14 Sep 2018 (Ask HJ)
  Are there official times for specific jobs on a Volkswagen T5 Transporter? I have been charged what I think is an excessive price for changing the fuel...
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  Are classic cars legally covered by the same warranty as modern cars? 16 Oct 2017 (Ask HJ)
  Are classic cars legally covered by the same warranty as modern cars?