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How can I fix my Volkswagen Polo misfire? 3 Sep 2016 (Ask HJ)
In March this year I privately bought a 2010 Volkswagen Polo 1.2 TSI. It was sold with a full service history, with 24K on the clock. It ran really well... -
Volvo cars reliability 12 Oct 2015 (Ask HJ)
I recently took my car for its fourth annual service at TMS Volvo at 46000 miles when, during the service, a gearbox fluid leak was identified. I paid... -
Dispute with the AA 18 Jun 2015 (Ask HJ)
We recently bought a Volkswagen Scirocco from a dealer in Birmingham. Before completing the sale we employed the AA to carry out a so called 'Comprehensive... -
My son's Volkswagen Bora blew up - can we get a refund from the dealer? 28 Sep 2013 (Ask HJ)
With my financial assistance my grandson bought a 2003 Vauxhall Bora, 1.9 TDI, 113,00 miles, with warranty from a local dealer. It cost slightly under... -
How can I challenge a proposal to reduce my town's speed limits from 30mph to 20mph? 3 Aug 2013 (Ask HJ)
The coastal town of Formby where I live is roughly seven square miles, has a population of approximately 25,000 and is affluent with high car ownership.... -
How should I proceed with the garage that sold me a BMW 118i with a faulty battery? 15 Dec 2010 (Ask HJ)
I bought a 2-year-old BMW 118d last May from the local BMW dealer. It is a fantastic car, but the stop-start function didn't work from day one. I reported... -
I bumped another car but am being asked to fix damage I didn't cause - am I liable? 5 Aug 2010 (Ask HJ)
I had an unfortunate incident yesterday in my work's car park. My car wouldn't start so I had to push it back to get the start leads to the engine. When... -
How do I claim for damage to my car caused by a pothole? 29 Jul 2010 (Ask HJ)
A few weeks ago, I damaged my wheel and tyre in a pothole. The cost was £340 for a new wheel, as it was unable to be repaired. I phoned the roads department... -
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Anti-luck braking 20 Mar 2010 (Ask HJ)
The week before Christmas I was struck with the ESP light stuck on, on my 06 Skoda Octavia 1.9 4x4 estate, with 30,500 miles. Took it to the dealers that... -
Tyre Shredding 25 Apr 2009 (Ask HJ)
I have always believed that speed cushions are an ineffective means of ‘kerbing’ speeding motorists although I agree the vast majority of careful drivers... -
Windscreen failures with Mazda CX-5 18 Jun 2014 (Ask HJ)
We have a late 2013 Mazda CX-5. Over the last four months we have had four windscreens replaced, with cracks up to four foot long. Dealer attributes failures... -
Problem with heated rear screen on a Ford Mondeo 6 Jul 2013 (Ask HJ)
Last winter the heated rear screen stopped working in our 2006 Ford Mondeo - the 30A fuse had blown. I fitted a replacement (JCASE female type) but when... -
I've found that my new Mercedes-Benz B-Class is ex-rental. Does this affect its value? 17 Aug 2010 (Ask HJ)
I've just bought a Mercedes-Benz B-Class 180CDi SE, with 18,000 miles and 15 months old. The purchase was from a main Mercedes-Benz dealer and it is in... -
Is my car insurance invalid on a non-essential journey? 9 Nov 2020 (Ask HJ)
Is it true that my car insurance may be invalid on a non-essential journey during lockdown? -
Why are price comparison sites offering expensive insurance quotes? 27 Oct 2012 (Ask HJ)
We have an 18-year-old son who passed his test almost 18 months ago. Our insurance premium to put him on the policy for our Vauxhall Astra as a named driver... -
Why do insurance premiums increase for over-70s? 7 Aug 2010 (Ask HJ)
For many years I've insured cars (Ford Mondeos) through a leading insurance company. I reached the age of 70 last year and my annual quote increased by... -
I was sold a car with defective tyres and had to pay for replacements - what are my rights? 26 Jul 2019 (Ask HJ)
I purchased a car in May. The initial drive home on smooth motorways was okay but the day after I realised the car was very bumpy and erratic on urban... -
Is it legal for me to tow my friend's uninsured classic car to a garage? 22 Aug 2018 (Ask HJ)
I have been asked by a friend to tow his 1976 Volkswagen Beetle to a specialist garage for repair. The Beetle is not MoT'd or insured. It's MoT exempt... -
Our insurer couldn't recover repair costs after a no fault accident - is it fair they've now increased our premium? 15 Feb 2018 (Ask HJ)
My wife’s car was struck by a metal object which came from an open lorry going in the opposite direction. The damage was estimated at £1600. We contacted...
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