The week before Christmas I was struck with the ESP light stuck on, on my 06 Skoda Octavia 1.9 4x4 estate, with 30,500 miles. Took it to the dealers that I bought the car from and who have done all the work required on it. They charged me £35 for a diagnostic. This turned out to be the ABS hydraulic unit, with the dreaded G201 fault code. The insult to injury was that they wouldn’t order the part until I’d paid a deposit, which turned out to be 50%. It was while waiting for the part to be delivered that a workmate told me of your website, and the quite concerning amount of Volkswagens which have had the same fault. I’ve ended up having to pay the full cost, a total of £1,492, because Skoda wouldn’t give any goodwill, not even at Christmas. When I collected the car the chap at the desk wasn’t interested in the printout from your forum. His response was “you can show me all the evidence you like, it won’t change anything. I’ve worked here 10 years and we haven’t seen many with this fault.” This is fine I think, but the use of the word many, leads me to think that there have been other cars in with a similar fault. Also they couldn’t fix the car in the same day when I took it in, on Friday 8th Jan. So I was without a four-wheel drive car over the weekend of snow, and couldn’t pick it up until Wednesday 13th because of the shifts I was working. However I’ve now got to go back again because, while they had the car, they managed to lose one of the headlight washer jet covers in the front bumper. In short it will have taken me 80 miles and four trips to the dealer to resolve the ABS issue, which is quite common in VAG cars
So all in all I’m not impressed with the service I have received from Autosales Bilston, and once they’ve sorted my headlight washer jet which is not in stock. It will be last visit to that dealership. At the moment I am waiting a response from the Skoda ‘careline’, while I lodge a complaint over the matter.