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  Selling a used car - what are the buyer's rights? 29 Oct 2013 (Ask HJ)
  We are selling my wife’s 2006 Ford Fiesta privately in the next few weeks. It has done 30,000 miles. I am not aware of any faults on the car, but what...
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  Previous crash damage was not disclosed on a car I now own - what are my rights? 8 Dec 2017 (Ask HJ)
  In December 2016, I purchased a 2015 Ford S-Max from a Ford dealer. The vehicle was Ford Direct with a two year, unlimited mileage warranty. Recently my...
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  Legal rights after buying faulty used car 28 Dec 2015 (Ask HJ)
  Hi HJ & Team. A question regarding our legal rights. We bought, approximately a month ago, a 2006 Ford Fusion 1.4TDCi Zetec with about 70k miles on...
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  I unknowingly bought a pre-registered car - what are my rights? 4 Apr 2017 (Ask HJ)
  I bought a car two months ago and haven't received the registration document. I've contacted the DVLA and found out that they don't have my car details...
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  I was sold a car that turned out to be an ex-hire car - do I have any redress? 19 Aug 2019 (Ask HJ)
  I trade in second-hand cars. I recently purchased a car which turns out to have been an ex-hire car. The seller owns a small hire company. In May this...
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  What car checks are done by dealers? 8 Feb 2017 (Ask HJ)
  Can I expect that a dealer will have done a car check and will know the car history if I purchase a car from them? Can I trust them not to sell me a car...
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  Is a dealer legally obliged to declare a car as an import? 5 Dec 2016 (Ask HJ)
  We bought a new Porsche Macan through an independent dealer 12 months ago and later found out that the car was an import from Cyprus. We are not happy...
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  Dispute with a finance company 22 Feb 2012 (Ask HJ)
  I bought the above MINI in 2009. I 'scrapped' a perfectly good 16 yr old Volvo for this car and wish I hadn't! I've had nothing but problems with it since...
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  Warranty Mis-Direct 5 Sep 2009 (Ask HJ)
  I recently purchased a warranty through Warranty Direct following a recommendation in one of your articles. Sadly, my experience with them is not good....
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  I got a customs import and VAT bill for a delivery of parts from Europe. Is this right? 10 Feb 2021 (Ask HJ)
  I purchased some window seals for my historic Mercedes recently. I was shocked to receive a customs import and VAT bill before delivery could be made....
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  Dealer sold a car without an MoT - what should I do? 3 Jan 2022 (Ask HJ)
  My daughter bought a car and picked it up today and the garage told her to go buy the road tax. She went to the post office and found out the car did not...
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  Faulty Toyota Yaris gearbox - what are my options? 21 Dec 2021 (Ask HJ)
  My daughter bought a new Toyota Yaris auto hybrid in September 2021. Last week she had a warning that the brakes were faulty and a loss of power. The dealer...
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  I want to reject my car - can I withhold finance payments on it? 21 Jun 2019 (Ask HJ)
  I bought a car on finance that had problems. The garage fixed them, so they said, but the problem is back. I have raised this with the finance as the garage...
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  I have had my used car less than six months but it needs a new clutch - what can I do? 9 Nov 2018 (Ask HJ)
  I bought a 2006 Vauxhall Zafira from a small dealer at the beginning of July. I had some work done last week and have been told I need a new clutch. Can...
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  Are there set workshop times for specific jobs? 14 Sep 2018 (Ask HJ)
  Are there official times for specific jobs on a Volkswagen T5 Transporter? I have been charged what I think is an excessive price for changing the fuel...
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  Are classic cars legally covered by the same warranty as modern cars? 16 Oct 2017 (Ask HJ)
  Are classic cars legally covered by the same warranty as modern cars?
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  I want to reject a used car but the dealer won't respond - what can I do? 18 Jun 2017 (Ask HJ)
  I have just bought a second hand car from a dealer. I was told that the car would be half the price of the tax on my Audi which I part exchanged and the...
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  Are dealers obliged to pay for repairs within the first three months of selling a car? 8 May 2017 (Ask HJ)
  I bought an Alpha Romeo from a dealer in March. The wheel bearing and rear boot went within two weeks and now the turbo is faulty. I have a two year warranty...
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  What do I do with a newly purchased faulty car? 13 Feb 2017 (Ask HJ)
  I purchased a car less than a month ago which is continually throwing faults. What do I do?
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  What do I do if a dealer refuses my rejection of a mis-sold car? 12 Jan 2017 (Ask HJ)
  I purchased a car which me, and a witness, were told had full service history. It doesn't. I wrote stating I am rejecting the car but have had response...