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I bought a replacement engine but it's faulty. What are my rights? 17 Apr 2017 (Ask HJ)
My Vauxhall Insignia overheated and the garage says the head gasket has gone. They did the job then said it was now the bottom block and needed an engine.... -
New tyres for Ford Focus - which are best? 24 Nov 2012 (Ask HJ)
My 2010 five door Ford Focus Titanium diesel gets through a pair of tyres on average every 12,000 miles. The car was brought from new and came fitted with... -
How much is a 1995 Rover Metro worth? 31 May 2023 (Ask HJ)
I have a 1995 Rover Metro GTA 1.4L 5dr hatchback which I want to sell. Mileage 37,284. I have full ownership and service history. The car belonged to my... -
Will my Volkswagen Golf Plus pass its MoT without having had the emissions fix done? 31 Jul 2017 (Ask HJ)
Given the recent complaints of cars breaking down or going into limp mode following the emissions fix, I'm considering not proceeding with my own recall... -
Used car has developed a fault after 4 months - should the dealer fix it? 23 Jul 2014 (Ask HJ)
I bought a four year old BMW 3 Series from a car supermarket in February. After a few weeks of ownership the car developed a funny vibration at speeds... -
We've just retired - would it be sensible to trade-in our Skoda Yeti for a tax exempt classic? 27 Mar 2017 (Ask HJ)
My wife and I have just retired and will use her small car as an everyday runabout. I have a 2010 petrol Skoda Yeti 1.8 which is relatively expensive to... -
Scrappy information 12 Sep 2009 (Ask HJ)
I have taken advantage of the scrappage scheme and ordered a Toyota IQ. High list price, but with the £2k off it seems more palatable. Also very green... -
Can I contest a parking charge made against me in a hospital car park? 23 Feb 2013 (Ask HJ)
On 26th November 2012 I had an appointment at Ormskirk and District Hospital. I’m a reasonably active 70 year old but I sometimes need a bit of physiotherapy... -
Is Ford liable for the clutch on my new Focus failing after 16,500 miles? 15 Aug 2017 (Ask HJ)
The clutch on my new Ford Focus failed after only 16,500 miles (20 months). Ford Customer Relationship Centre say "no defective part" and blame me for... -
Should we keep or trade in our old Ford Galaxy? 24 Mar 2015 (Ask HJ)
My son is wanting to change his Ford Galaxy 2.0 diesel. The car is a 2007 model and has great bodywork, with 96,000 miles from new and dealer maintained.... -
Is having only one fog light an MoT failure? 30 May 2023 (Ask HJ)
I own a Ford Kuga Titanium PHEV and during its second service the Ford garage found that one of the lamps was not working and asked if I wanted to have... -
Suggestions for a new SUV? 21 Dec 2015 (Ask HJ)
My son and his wife (with one child) need a replacement family car, either an estate or an SUV style. They would prefer to buy rather than lease and I... -
What's causing a burning smell to come from my overheating 2009 Volkswagen Golf TDI? 14 Oct 2010 (Ask HJ)
I have a 2009 Volkswagen Golf 2.0 TDI. A few months ago I drove about 13 miles on a hot day and when I got out of the car I could smell hot metal, and... -
Need a safe and economical SUV - what would you recommend? 19 Dec 2016 (Ask HJ)
I need a good, safe and economical SUV/crossover. What would you recommend between the Nissan Juke, Qashqai and Kia Sportage? -
Buying reliable convertible - what would you recommend? 6 Apr 2012 (Ask HJ)
I bought an Audi TTS roadster 2 years ago to replace my wife's MR2 and as a 'fun' car for me. Unfortunately my wife has not taken to the Audi. I think... -
My grandson's new Vauxhall Corsa is faulty - what are his rights? 23 Oct 2017 (Ask HJ)
Two weeks ago, my grandson bought a 2015 Vauxhall Corsa 1.2 for just over £6000 from a main Vauxhall dealer. It came with a one year warranty and the car... -
I'm replacing my diesel Land Rover Evoque for a petrol SUV - what do you suggest? 31 Mar 2017 (Ask HJ)
I recently had the 'restricted performance' limitation appear on my 2013 diesel Land Rover Evoque (it has done 35,000 miles). I stopped and switched off,... -
Economical petrol engine for 25,000 annual mileage? 26 Nov 2015 (Ask HJ)
What simple engined economical petrol family cars can you suggest for mainly motorway use of 25,000 miles per annum? I am considering a Skoda Octavia 1.2... -
How can I prove the sale of my son's Piaggio scooter? 24 Aug 2013 (Ask HJ)
My son sold his Piaggio scooter on 20 May. I completed the details of the new owner and sent the V5C to the DVLA, leaving him with Section 10 V5C/2. I... -
Do air conditioning repairs, such as the one carried out on my CR-V, need to be so expensive? 13 Jul 2013 (Ask HJ)
Before retiring I was the technical director of a company supplying OE parts to Honda UK, hence I know just how demanding their standards are and what...