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I was mis-sold a car that apparently had a warranty - can I reject it for a full refund? 4 May 2018 (Ask HJ)
I bought a Mazda in December 2017. It had 10,000 miles on the clock and I paid £16,000. I was sold the car with the remainder of the 21-month manufacturer's... -
Driver refuses to admit crashing into my car - what should I do? 9 May 2016 (Ask HJ)
A driver of another vehicle reversed into me while I was stationary. The other driver is now denying the collision took place and the accident management... -
Mercedes A-Class driveshaft issue 11 Jul 2015 (Ask HJ)
My 38-month A-Class, two months out of warranty and 39000 on the clock, has been diagnosed with driveshaft failure. Last month, the nearside front brake... -
How often should I change the oil in my ex-rental Audi? 17 Nov 2012 (Ask HJ)
I have a 2010 Audi A4 diesel with approx 26,000 miles on the clock, which I purchased one year ago with 9000 miles showing from an Audi dealer, who advised... -
I viewed a used car in the dark. I bought it but have since discovered cosmetic issues. What now? 26 Oct 2020 (Ask HJ)
I just bought a 3-year-old car from a main Toyota dealer. It was top money. The advert did not give any indication of the condition but you would expect... -
Disaffection with disconnection 26 Sep 2009 (Ask HJ)
After a few weeks of research I purchased a 2001 VW Golf cabriolet on 6 July. The car was advertised on eBay, but due to being located only 40 miles away... -
Is the DPF on my Jaguar clogged? 6 Sep 2012 (Ask HJ)
My Jaguar regularly shows a red dashboard warning saying the diesel particulate filter is full. I'm told I should, at some point since the previous time... -
Is there a supermini suitable for local use and occasional longer drives? 5 Jun 2010 (Ask HJ)
I would like to buy a small car to get to the train station, do occasional school runs, go into the village, and also, when required, to use as a work... -
Can I sue my local Volvo dealer after my engine blew? 10 Aug 2013 (Ask HJ)
Some time ago an oil warning light showed intermittently on the dash of my Volvo. I took it immediately to my local Volvo dealer (where my car has been... -
Rental arithmetic 22 May 2010 (Ask HJ)
My local Vauxhall Main Dealer recommended me to buy a 2007/57 reg Meriva Design 1.4 saying it had been one of their fleet cars. The logbook did not show... -
What should I replace my Audi 100 with? 19 Aug 2019 (Ask HJ)
My father and I have owned a 1988 Audi 100 2.0e Avant that's been in the family since new. We've put over 210,000 miles on it. It's a lovely comfortable,... -
Dealer is refusing to refund for work done on a faulty van - what are our options? 13 Jul 2017 (Ask HJ)
I recently purchased a used Volkswagen Transporter T5 automatic from a used car dealer. The van came with very little service history and due to its mileage... -
Air conditioning problems with Hyundai i10 - should I bother with a repair? 17 Oct 2022 (Ask HJ)
I own a 2010 Hyundai i10 and have been spending a lot on it recently for essential repairs. The latest thing to go wrong is the air conditioning compressor,... -
Who counts as the main driver of a vehicle - the person who does the most miles or the most single journeys? 18 Jan 2019 (Ask HJ)
I was reading about the five most insurance "fibs" and one of them is fronting when, say a parent, puts their name first and the son/daughter as an additional... -
I want a dash cam to sit hidden inside my car's grill - what do you recommend? 9 Jul 2018 (Ask HJ)
I'd like a dash cam, but would prefer a hidden unit in the grill. want something waterproof, but I can't seem to find one. Am I best just looking at motorbike... -
Which offroad-capable SUV for use in India? 9 Aug 2012 (Ask HJ)
I have owned a Tata Safari SUV for five years and now wish to buy a new car. The car I require should have decent off road capabilities but stiffer suspension... -
How should I drive my Citroen C5 diesel in order to avoid potential DPF problems? 5 Sep 2010 (Ask HJ)
A couple of months ago, I bought a secondhand 2007 Citroen C5 2.0 HDi auto. This is obviously a rep's car, given the 72,000 miles on the clock. Again,... -
Car repairs are taking too long - what are my rights? 17 Jan 2022 (Ask HJ)
The power steering on our 2017 Jaguar F pace failed in heavy rain at the beginning of November and it has been in the dealership awaiting repair ever since.... -
Can an MoT garage refuse to let me take my failed car away? 24 Jan 2019 (Ask HJ)
The MoT on my son's 2000 Volkswagen Golf expires mid-February. He has the offer of a much newer Golf, so plans to sell the current Golf in the next few... -
Need a family car for £10k - what do you suggest? 12 Jan 2015 (Ask HJ)
I’m looking to buy a used car, either a Ford Focus or Fiesta, which will cope with our growing family. I drive around 200 miles per week to work (60% motorway...
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