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  Discovered accident damage after buying car 28 Dec 2015 (Ask HJ)
  Hi, we bought a 62 plate (just over 3 years old) Peugeot 3008 from a local independent dealer 6 weeks ago with 40k on the clock. It was an ex contract...
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  What steering wheel lock would you recommend? 18 Jul 2023 (Ask HJ)
  I have a Lexus NX 450+ with a tracker fitted. There was a theft of a Land Rover Discovery in our area. The vehicle had a tracker on and was stolen without...
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  Could you recommend a small, cheap to run car with a bit of oomph? 7 Apr 2021 (Ask HJ)
  My 2003 Renault Megane convertible is about to die. I LOVE this car; it's so easy to drive, decent acceleration, good for longish journeys. But read tax...
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  Toyota Auris steering fault 11 Sep 2016 (Ask HJ)
  I purchased a a used Auris HSD in 2013 from a Toyota dealer with a full service history and three years Toyota warranty remaining. I have had the car fully...
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  I was sold a rotting car - how do I report this? 22 Nov 2021 (Ask HJ)
  I found a Hyundai i20 from a large dealer group. A video was arranged, a deposit made and arranged for it to be delivered to a local branch. They advised...
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  I was issued a PCN due to confusion over private parking in a public car park - how should I proceed? 21 Mar 2011 (Ask HJ)
  Tunbridge Wells Borough Council (TWBC) owns and manages a multi storey car park opposite the train station. On the top two floors of the car park, there...
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  Car insurance claim 28 Aug 2015 (Ask HJ)
  A neighbour falsely accused me of hitting her car. She has gone through her insurance company. My insurance company have contacted me and said she has...
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  Is there a time limit on making an insurance claim? 23 May 2017 (Ask HJ)
  My wife reversed her Vauxhall Meriva into a stationary BMW in a supermarket car park in March 2017. Very minor rub marks were left on both cars (I polished...
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  Should I sell my high mileage Subaru? 26 Dec 2016 (Ask HJ)
  I own a 2008 Subaru Outback 2.0-litre diesel. I am the second owner of the car which has now done 180,000 km. Everything has been perfect so far, but there...
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  MINI TLC Package 22 Jul 2015 (Ask HJ)
  My MINI 11 plate with 15,552 miles had its service and mot at MINI Salisbury yesterday. I was advised when I paid the MOT bill that my TLC package had...
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  Why did this franchised Mercedes-Benz dealer try to oversell a routine repair job on my 10 Jun 2012 (Ask HJ)
  I read with delight your colleague's article on spare tyres and their likely demise. I recently suffered a puncture in my 13-year-old 2-seater Mercedes-Benz...
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  Flushing and filling an MX5 radiator 12 Dec 2011 (Ask HJ)
  Where is the drain plug positioned on the radiator on a 2003 MX5? I want to drain it from the engine bay as I am unable to get under the car.
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  Discrusted of Formby writes 9 Jan 2010 (Ask HJ)
  In June Liverpool Volkswagen (Derby Road, Liverpool) carried out what it described as a '2nd variable service' on my 4-year-old VW Golf. I was charged...
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  Why are MoT certificates now provided on basic printouts? 31 Mar 2012 (Ask HJ)
  I have just MoTd my car, and wondered where the certificate was amongst the bundle of papers handed back to me. All data was plain text with the exception...
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  Is the BMW 1 Series clutch prone to juddering when pulling away? 22 Jun 2010 (Ask HJ)
  I bought a BMW 116d in March, new from the dealer and have been mostly happy with the car. It is now up to about 3500 miles and I have noticed that when...
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  Work Recommended and Completed was Not Required for Elderly Vulnerable Customer at £650 5 Sep 2015 (Ask HJ)
  My Dad, age 79, took his Toyota Auris to a retail chain for tyres. While killing time in a nearby supermarket they called him to say his rear brakes were...
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  Rough idling Audi A4 8 Jul 2012 (Ask HJ)
  I have an ageing (53 plate, 120,000 mile) Audi A4 1.9 TDI. It has been a great car but over the past few months the idle has gone "lumpy" intermittently....
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  Please warn your readers to be careful when making claims from their insurance companies. 15 Dec 2010 (Ask HJ)
  Your readers should beware of what has become of a certain big name motor insurer. In my experience they are friendly and helpful when they are taking...
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  Is it common for tyres to become oval and cause 'pattering' at high speed? 30 Jun 2010 (Ask HJ)
  I own a Skoda Octavia vRS TDi, a fairly quick car with bags of torque. However, I am not a hooligan - simply a 57 year old businessman with a motor sport...
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  Why is my car's tyre making a ticking noise? 13 Oct 2021 (Ask HJ)
  I have a 2015 Focus and recently noticed a slight ticking noise from the front right tyre whilst driving. It is very faint and doesn't always manifest...