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  My BMW X1 suffers from a very hard ride - can this be rectified? 6 Sep 2012 (Ask HJ)
  After a short test drive on the A3 I bought a BMW X1 Crossover with a load of extras from the local BMW dealer. I soon realised that the ride was very...
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  How can I speed up the replacement of missing windscreen clips after a repair to my Citroen C3? 9 Mar 2013 (Ask HJ)
  Last year I bought a Citroen C3 Picasso locally. After multiple instances of cutting out on motorways in Europe (with ‘Anti Pollution Fault’) and having...
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  The reason for the set price of diesel is partly to do with refinement processes. 19 May 2012 (Ask HJ)
  You gave the correct explanation to PW of Leicester regarding the price of diesel. To expand on it, the fraction of the barrel that the diesel comes from...
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  Long delayed Skoda ordered 22 Mar 2011 (Ask HJ)
  I placed an order with DM Keith Leeds on 6 October 2010 for a Skoda Octavia Estate 2.0 TDI CR Scout 4x4. The only extra I ordered was metallic paint. I...
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  In-dealer’s exposure 20 Feb 2010 (Ask HJ)
  How do you go about dealing with poor workmanship? Our 2004/54 BMW 318i went in to the BMW dealer we bought it from for what we were told to be necessary...
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  Through the glass darkly 5 Dec 2009 (Ask HJ)
  I had a recent experience that some drivers will learn from. It certainly caught me out. I recently purchased a second-hand car (07) from a reputable dealer....
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  Should I get the emissions update done on my 100,000 mile Skoda Suberb? 31 Jul 2017 (Ask HJ)
  I own a 2009 Skoda Superb. It runs very well, done 110,000 miles and I plan to keep it. Skoda have invited me to bring it in for emission software change,...
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  Buying a new car - what is recommended? 4 Feb 2014 (Ask HJ)
  I am 85, male and fit. I bought a new Peugeot 308 SE HDI (136) in 2008, and have driven only 22,000 miles. I use my car for short shopping trips, and...
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  Can you recommend a dog friendly car? 20 Jul 2013 (Ask HJ)
  A friend of mine is looking for a replacement for his Land Rover Defender. The car must be dog friendly and comfortable. He lives in Jersey, so it must...
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  What classic makes and models are the easiest to source spare parts for? 8 Jan 2019 (Ask HJ)
  I'd like your opinion about the classic car spare parts market, above all for 25 to 35 years old models. What brands or models do you suggest avoiding...
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  Is there an inherent problem with the fitting of towbars to ESP-equipped cars like our Skoda Yeti? 4 Jul 2011 (Ask HJ)
  Is this an accident waiting to happen? I recently took delivery of a Skoda Yeti with which I am delighted. I had opted for factory tow bar preparation...
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  BMW X3 or VW Toureg for long distance driving? 20 Oct 2012 (Ask HJ)
  We'd like to buy either a Volkswagen Touareg Auto Altitude or a new style BMW X3 Auto, the latter looking to be cheaper to run. Have you any opinions on...
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  My car was repaired poorly after an accident - can I get it repaired elsewhere and claim the money from the insurer? 13 Feb 2018 (Ask HJ)
  My Mercedes-Benz was damaged whilst parked recently. The other driver admitted liability, and a claim form was submitted to his insurer (AXA). I returned...
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  My insurer just paid out a claim from a minor incident two years ago - can I argue that they should have fought it? 23 Aug 2017 (Ask HJ)
  About three months ago I received an email from my insurance company informing me that Metro travel bus company were making a claim against me. They say...
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  What is happening to Honda in Europe? 16 Mar 2013 (Ask HJ)
  When Honda announced 800 job losses at Swindon the company blamed declining markets in Europe for their problems. Unfortunately this appears to be a severe...
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  Can you recommend a used 4x4 for skiing? 17 Oct 2016 (Ask HJ)
  We are looking to buy a used SUV with four-wheel drive. We don't plan to do serious off-roading, but will use the vehicle for ski trips to the mountains....
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  Winter wheels and tyres 3 Nov 2015 (Ask HJ)
  Please advise your readers of potential problem with swapping over winter wheels on newer cars with tyre pressure monitoring systems. I purchased a new...
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  My Hyundai i30 still has a fault despite French Hyundai garages attempting to fix it. Should I return it to the UK? 3 Aug 2010 (Ask HJ)
  You may recall that some weeks I approached you with a problem concerning my i30 diesel auto here in France and how I could not get a Hyundai garage to...
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  What should I buy as a new tow car? 20 Dec 2016 (Ask HJ)
  I currently own a diesel 2013 Audi Avant A6. It's a 2.0 TDI 177PS for towing our relatively small Eriba Troll (1000kg). The A6 is used mainly for long...
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  Can I hold a garage that serviced my car liable for engine failure? 17 Jan 2017 (Ask HJ)
  I bought my Ford C-Max 1.5d in Italy in December 2015 and registered then in UK (where I live) in April 2016, therefore still under warranty. I took the...