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What is the point in the Motor Ombudsman? 27 Jun 2023 (Ask HJ)
My daughter had a 2016 Nissan Juke that went into a Nissan dealership for a fault. They handed the car back and it would not start, so they asked us to... -
BMW 1 Series DPF problems 30 Sep 2014 (Ask HJ)
I have a BMW 1 series 118d (2009) and the DPF warning light has come on. It pops up after every four or so miles per journey. I haven't noticed any difference... -
Engine management light is on – what’s the fault? 28 Aug 2013 (Ask HJ)
I own a 2008 Vauxhall Corsa SXi, which has only covered 12,000 miles. After its last service and MoT the engine management light (EML) came on. I changed... -
Why did a Volvo salesman say that a software upgrade would reduce DPF problems with the V50 R-Design? 10 Feb 2011 (Ask HJ)
I have been approached by a local Volvo dealer who is aware that I am in the market for a new car and of my concerns regarding the DPF. They have a special... -
Keyano peeves 14 Feb 2009 (Ask HJ)
I have a 53-reg Audi TT 3.2 DSG. Last night when I arrived back at home from work and parked up, my TT would not lock with the central locking on my usual... -
Can you recommend a reliable diesel for less than £1000? 18 Aug 2010 (Ask HJ)
I'm looking for a reliable diesel for £1000. Which is the best to go for? I need something that does roughly 50mpg and doesn't brake down very often, if... -
What's a good starter classic that's easy to maintain? 4 Sep 2019 (Ask HJ)
My son wants to buy a classic car. His budget is £5k but will go to £10k for the right car. He is not mechanically minded so it must be reasonable to maintain.... -
Why does my Sierra have a metallic rattling sound at low revs? 19 Aug 2019 (Ask HJ)
I have a Ford Sierra 1.6 petrol - the "lean burn economy engine". Unfortunately it suffered from hardened valve seats last year as it turned out not be... -
I unknowingly bought a remapped van - do I have to pay to fix the problems this remap has caused? 5 Jun 2018 (Ask HJ)
I bought a 2013 Volkswagen Transporter from a Volkwagen commercial van dealer in Wales six months ago. I've already had the van back there for a couple... -
Buying a used sports car - 911 or F-Type? 28 Sep 2016 (Ask HJ)
I am thinking of buying a used sports car. Either a 2009 Porsche Carrera S (DFI engine) Cabrio or a 2013 Jaguar F-Type S. The 911 is £45k with 26,000 miles... -
Volkswagen emissions scandal - has it been over dramatised? 12 Oct 2015 (Ask HJ)
You seem to think that the emissions scandal is all a bit of a storm in a tea-cup. Why is this? I have an A4 Allroad on a PCP deal and I was wondering... -
Feeling ill whilst driving - is my car emitting dangerous fumes? 1 Aug 2014 (Ask HJ)
I am driving a 2011 Volkswagen Passat (company car) with 50,000 miles on the clock. I've had it for sometime and felt ill. My other half told me it was... -
Should I suspect my Mercedes C-Class has an undisclosed history? 12 Feb 2014 (Ask HJ)
My Mercedes C220 Estate was 11 months old, with 13,000 miles on the clock when purchased from a main dealer in 2012. From the outset I suspected the car... -
Cuts out while driving 14 Jan 2013 (Ask HJ)
I have a Peugeot Expert 2.0HDI the MIL light kept coming on and off. So I change the fuel filter (Siemens) and then all hell broke lose. Now my cab has... -
Sept 2011 Golf - flat battery problem 12 Apr 2012 (Ask HJ)
I purchased a brand new Golf 1.4 TSI 5dr in Sept 2011 and have been very happy with it. When it was parked at home 2 days ago I noticed that both front... -
Won't rev past 2,000 rpm 27 Jun 2011 (Ask HJ)
I have recently bought a 1998 S reg Corsa Breeze 1.7 diesel. The car has been absolutely fine, however whilst driving it there was a sudden jerk and lost... -
Why won't KIA continue to repair my Carens diesel's repeated engine management fault? 22 Oct 2010 (Ask HJ)
I have a KIA Carens diesel that has shown the same engine management fault on five occasions. So far this has been rectified four times at no cost under... -
Inner sense 21 Aug 2010 (Ask HJ)
One month after the 3 year warranty expired on my wife's MINI Cooper S, and after 13,000 miles three warning lights appeared on the console. The manual... -
No recollection 22 May 2010 (Ask HJ)
This is a copy of my letter to VOSA: “I wanted to speak to someone about the following but there is no appropriate option on your automated telephone service.... -
Insighting a conflict 27 Jun 2009 (Ask HJ)
I live in Portugal and have a 1997 Mercedes C180 Classic estate, petrol 1,800cc. It's done around 350,000km and the Mercedes dealership had fitted a new...