What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Refine by channel:
Ask HJ (1222)
Forum (185)
News (94)
Article (17)
FAQs (3)
productReview (3)
Sort by: Relevance | Newest first | Oldest first
-
Renault Twingo oil leak - can I make a warranty claim? 10 Sep 2016 (Ask HJ)
I purchased a used 2013 Renault Twingo from a Ford main dealer many miles away. It was purchased over the phone and came with a three month warranty including... -
Reject or repair? 6 Nov 2015 (Ask HJ)
I recently purchased a 2006 Jaguar XK from an independent dealer. One of the front sensors was faulty which the dealer agreed to repair via an approved... -
Fabia vRS consuming too much oil? 10 Jun 2013 (Ask HJ)
I bought a Fabia vRS in February and it has the oil usage problem. The had the consumption test done and was informed that it was to have the breather... -
I unknowingly bought a Cat S write off. How do I recover my costs? 9 Nov 2020 (Ask HJ)
I’ve bought a Cat S vehicle by accident as it wasn’t on the write off database and the HPI search was clear. I’ve spoken to the salvage yard and it was... -
I bought a used car privately and it developed a fault when I drove it home - can I do anything about it? 3 Feb 2020 (Ask HJ)
I bought a used car privately and it developed a fault when I drove it home, can I do anything about it? -
New timing chain required on BMW X3 - what are my rights? 6 Nov 2015 (Ask HJ)
I brought a 2007 BMW X3 in June from a dealer in Lymington, Hants. The car seemed to be in good condition and I was assured of the reliability of BMW's.... -
What's the whining sound coming from my Citroen C4's automatic gearbox? 6 Sep 2010 (Ask HJ)
I have just purchased a 2007 Citroen C4 automatic and have noticed a distinct whining noise when the speed is in between 34-38mph. At 35mph the noise is... -
Motor trader has sold me a mapped car - what are my rights? 6 Jun 2022 (Ask HJ)
I part-exchanged my car two months ago for a 2019 BMW M140i from a trader. Within weeks of owning the car, I discovered it had been engine mapped. The... -
Engine failure on used car - what are my rights? 8 Sep 2016 (Ask HJ)
Five months ago I brought a used Mazda 6 diesel - 2010 model. When I bought the car there was 59,000 miles on the clock and it was in good condition. Two... -
My new car has been sat around for 11 weeks of lockdown. What should I ask of the dealer when I collect it? 27 May 2020 (Ask HJ)
When showrooms reopen on 1 June, I will collect my new car - which I was due to collect on the day of lockdown. Presumably, it has been sitting somewhere... -
Can I reject a car after the same fault has occurred twice? 11 Sep 2019 (Ask HJ)
My used Land Rover Discovery Sport was bought from main a dealer in 2018 as an ex-demonstrator. After four months the engine was replaced under warranty.... -
We bought a van that turned out to be faulty - can we get our money back? 4 Oct 2018 (Ask HJ)
I bought a van from a dealer who said it had no warranty because it was part-exchange. After a month it has broken down and we are being told we should... -
Is buying from a small dealer wise? 4 Jul 2017 (Ask HJ)
We saw a Volkswagen Scirocco for sale online. When we rang the mobile number, the seller said he sells his cars from his home address. I can't find any... -
Used car has a faulty DPF - what are my rights? 16 Nov 2016 (Ask HJ)
Six months ago I bought a car from a well-known dealer for £10,000. It had done 30,000 miles when I bought it and I took out a warranty for three years.... -
Can I reject a car over damage and mismatched tyres? 7 Nov 2013 (Ask HJ)
My 2013 BMW 33-D Touring was delivered in August. Upon delivery, I noticed that the car had bodywork damage, which the supplying dealer has repaired. I... -
Problems with my second hand Zafira 3 Apr 2012 (Ask HJ)
I bought a Zafira 1.6 from my local garage and after three months I have been told that the engine is going to pack in by the RAC, due to severe oil usage.... -
Convertible roof problems - what are my rights? 7 Sep 2016 (Ask HJ)
I have bought a 2007 Alfa Romeo Spider for £8000. Today, after driving for the first day with the roof down, I got the following message : "Temporary roof... -
Engine failure after 3 months - what should I do? 28 Sep 2016 (Ask HJ)
I bought a used Toyota Corola two and a half months ago. The car was sold with a three month warranty and cost £2750. This week the engine has failed,... -
Can I get a refund on this BMW? 15 Nov 2013 (Ask HJ)
I bought a low mileage approved used BMW X3 in march of this year. It has been plagued with problems and to be fair the local dealer has tried to... -
Faulty battery on my used car 14 Dec 2011 (Ask HJ)
Is the battery covered by a used-car statutory 3 month warranty? It failed about 4 weeks after purchase and of course the garage says "no".
.jpg)
