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My daughter's car was stolen without the alarm being set off - how did this happen? 17 Sep 2018 (Ask HJ)
My daughter's 2013 Ford Kuga was stolen two days ago from outside her bedroom window at night. We're stumped how the thief gained access without setting... -
A reader's letter to a police superintendent regarding the wrongful accusation of a driver. 23 Feb 2013 (Ask HJ)
I fully endorsed the prosecution of mobile phone users whilst driving. Made the point that a £60 fine and a 3 point endorsement seems grossly inadequate... -
Is the behaviour of insurance companies causing increased premiums for consumers? 18 Feb 2012 (Ask HJ)
I have just heard on the radio that car insurance premiums have gone up by 35 per cent in the last two years. The usual excuses are trotted out: more people... -
Why are TfL staff telling London workers to work from home during the London Olympics? 9 Jan 2012 (Ask HJ)
I believe we drivers who suffer the Olympic shenanigans are entitled to a bonus. Tube drivers, bus drivers, the Boris Bike mechanics, and TfL workers are... -
Raised expectation 29 May 2010 (Ask HJ)
We're in our late 60s and not getting any more nimble. My 05 E46 BMW 320d Touring with 40k miles on the clock has always been dealer-serviced since new.... -
Turning the air bluetooth 17 Oct 2009 (Ask HJ)
I thought that it would be useful if I updated you on the Bluetooth phone saga in my new Mk VI Golf. I now have had a Bluetooth interface fitted to my... -
I took my car to a hand car wash - and now the electric windows don't work? 25 Jul 2017 (Ask HJ)
I have a strange query. It was incredibly hot yesterday and I used the air conditioning on faster roads and opened the windows in 30mph zones. I thought... -
I've been given a parking charge notice for stopping to use the toilet at a supermarket - is this legal? 17 Feb 2017 (Ask HJ)
I stopped briefly in a car park to use a supermarket's toilet. I was there 12 minutes with my wife waiting in the car. I have now been sent a parking charge... -
How can I guard against keyless theft? 4 Jan 2019 (Ask HJ)
I have a 2016 BMW 520d with keyless ignition. Can these keys be cloned when in the house allowing the car to be stolen from my drive? If so what measures... -
I'm taking my car off road for 6 months. Do you have any storage/maintenance tips? 4 May 2021 (Ask HJ)
I have to take my 2018 Volkswagen Polo (petrol) off the road for 6-months minimum. I have read about battery trickle chargers and wonder what type I should... -
What do you think of the new compressed air-powered Mini CAT? 31 Mar 2012 (Ask HJ)
The Air Car, developed by ex-Formula One engineer Guy N. for Luxembourg-based MDI, uses compressed air to push its engine's pistons and make the car go.... -
I bumped another car but am being asked to fix damage I didn't cause - am I liable? 5 Aug 2010 (Ask HJ)
I had an unfortunate incident yesterday in my work's car park. My car wouldn't start so I had to push it back to get the start leads to the engine. When... -
Ford Mondeo 2.0 TDCI making a rattling noise when accelerating 25 Jul 2016 (Ask HJ)
I own a 2010 Ford Mondeo 2.0 TDCI with 45,000 miles on the clock. In the past two weeks I've noticed a noise coming from the front of the car when I accelerate.... -
Can you suggest a good aftermarket CD player for my Vauxhall Insignia? 19 Oct 2017 (Ask HJ)
The Navigation module in my Vauxhall Insignia is faulty. The dealer is asking for £2000 to put new box and program in, so I bought the same module from... -
Should I pay to repair my Peugeot 106's indicator after a garage caused an electrical fault? 3 Sep 2010 (Ask HJ)
Last year my 1996 Peugeot 106's horn stopped working. It was fixed free of charge when having some other work done as it was just a loose wire. It stopped... -
How can I improve the theft protection on my keyless car? 29 Aug 2018 (Ask HJ)
Can you suggest some ways to make my keyless entry car less vulnerable to theft? -
What tracking device do you suggest I buy? 27 Jun 2019 (Ask HJ)
I am taking delivery of a new car in July. Which tracking device do you recommend I fit? Secondly, should I invest in Autoglym lifetime protection? -
What are the most effective anti-theft devices to stop my car from being stolen? 30 May 2019 (Ask HJ)
My next car will be kept on the drive at night. From a security point of view are some makes of car less prone to being stolen? Also, what are the most... -
Buying a second hand 4x4 / large family car - any ideas? 20 Jan 2015 (Ask HJ)
I currently have a 2003 Range Rover Vogue with c. 92k miles on the clock. I have owned the car for 4 years and have very much enjoyed it. We live in Scotland,... -
Water ingress on Alfa Mito 22 Nov 2014 (Ask HJ)
I bought a used (2009) Alfa Romeo MiTo last December. I took it back in January for a water leak in the boot and the rear window was re-bonded, but this...