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  Engine failure after 3 months - what should I do? 28 Sep 2016 (Ask HJ)
  I bought a used Toyota Corola two and a half months ago. The car was sold with a three month warranty and cost £2750. This week the engine has failed,...
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  Can I get a refund on this BMW? 15 Nov 2013 (Ask HJ)
  I bought a low mileage approved used BMW X3 in march of this year. It has been plagued with problems and to be fair the local dealer has tried to...
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  Faulty battery on my used car 14 Dec 2011 (Ask HJ)
  Is the battery covered by a used-car statutory 3 month warranty? It failed about 4 weeks after purchase and of course the garage says "no".
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  Radio Code 1 Jan 2015 (Ask HJ)
  hi does anyone have a code for the ford 6000 cd the serial is V073317 Thank John happy new year to you.
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  Who is liable for undisclosed damage to our secondhand car? 13 Jun 2017 (Ask HJ)
  My husband brought a 2014 Skoda Yeti in November 2016. Recently, a warning light came on while he was driving and a hissing noise was audible. The car...
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  Do I have any legal recourse against a garage that didn't disclose my car had been damaged? 14 Mar 2017 (Ask HJ)
  I bought a MINI from an approved dealer 12 months ago, it was an ex demonstrator. It recently developed an issue with the air con. When I took it into...
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  A car I bought in a private sale is faulty, does the Consumer Rights Act apply? 25 Aug 2018 (Ask HJ)
  I recently purchased a car privately, which the seller advertised as: “Fantastic low mileage car that's in a great condition” and goes on to say, “it would...
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  Can I reject a car if the dealer wasn't honest about its history? 19 Apr 2023 (Ask HJ)
  I think I've purchased a second hand car from a car dealer with a hidden history. I bought it a week ago as one owner with15,000 miles, supplied by the...
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  Our camper van has developed a fault and the seller won't fix it under warranty - what can I do? 18 May 2013 (Ask HJ)
  Less than three months ago my husband bought a newly converted campervan. It was a classified ad on an eBay business account stating it had a full engine...
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  Land Rover Discovery engine failure - who is liable for the repair costs? 14 Oct 2021 (Ask HJ)
  Our daughter purchased a 3.5-year-old Land Rover Discovery with 40,000 miles on the clock six months ago, for which she paid £45,000. The car broke down...
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  A dealer sold me a defective car a few days ago - can I return it for my money back? 19 Mar 2020 (Ask HJ)
  Yesterday (March 18), I traded in my car for a used Qashqai at a Nissan dealer. Car is registered 11 months ago with 3700 miles. Serviced by the Nissan...
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  Can I reject my secondhand diesel because the DPF light keeps coming on? 20 Jan 2018 (Ask HJ)
  I’ve recently bought a used car on finance with a deposit of £1000. On day three of having the car (less than 50 miles later), the engine management light...
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  Dealer hasn't been honest about car's history - what are my rights? 23 Nov 2016 (Ask HJ)
  I'm in the process of buying a second hand Freelander 2. I've paid a 'non-refundable' deposit and in doing the background checks have identified the car...
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  How do I get my money back on a faulty second hand car? 22 Dec 2015 (Ask HJ)
  I purchased a second hand Golf 1.4 FSI with 80,0022 miles on the clock for around £3000 in October. After driving it for around 600 miles it broke down....
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  Our new Jaguar XE is faulty - what do we do if the dealer won't accept our rejection within 30 days? 13 Oct 2017 (Ask HJ)
  Do you know if there is a problem with the new Jaguar XE petrol Ingenium engine when coupled with the auto gearbox? Our new model lurches when going down...
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  A used car I bought three months ago suffered transmission failure - what are my rights? 20 Mar 2018 (Ask HJ)
  I brought a 2013 Ford Kuga last December. It came with a three-month warranty. Last month, I noticed a grating sound when it changed from second to third...
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  Trader won't refund on faults - what can I do? 24 Apr 2014 (Ask HJ)
  I bought a 2006 Ford Transit van six weeks ago from a trader who is claiming it was bought on trade terms at a discounted price. However, the car has unroadworthy...
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  Engine seizure on a car I bought four months ago - can I get a refund? 9 Dec 2019 (Ask HJ)
  I bought a Mazda3 2.2 diesel 2010-plate through a finance company from a forecourt in September with a three-month limited parts and labour warranty. Last...
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  My leased MPV is being repaired under warranty but its replacement is too small - what can I do? 7 Jan 2019 (Ask HJ)
  I have a leased Citroen Picasso under warranty being financed by PSA Finance. It has been back three times to the dealer for various repairs, currently...
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  Can I claim against a dealer who sold me a car without disclaiming it had been in an accident? 5 Feb 2017 (Ask HJ)
  I bought a car from a Mercedes-Benz dealership and have since found out that it was involved in an accident. The accident resulted in £1500 damage (a new...