What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
How do I get my money back on a faulty second hand car?
I purchased a second hand Golf 1.4 FSI with 80,0022 miles on the clock for around £3000 in October. After driving it for around 600 miles it broke down. They have since diagnosed it as timing chain failure causing cylinder and valve damage with the cost of repair estimated between £1500 and £2000.
I don't feel I should foot the repair bill as the vehicle is evidently not of satisfactory quality (consumer rights 2015). I have a feeling they will claim "wear and tear" which I don't feel is reasonable as it's not my wear and tear. The dealership make a great effort on their website to assure the quality of their cars so if the timing belt was due to be changed, is it not a reasonable assumption that a car dealing professional would have this done before putting the car up for sale as a car of "satisfactory quality". Where do I stand legally if they try and wash their hands of responsibility?
I don't feel I should foot the repair bill as the vehicle is evidently not of satisfactory quality (consumer rights 2015). I have a feeling they will claim "wear and tear" which I don't feel is reasonable as it's not my wear and tear. The dealership make a great effort on their website to assure the quality of their cars so if the timing belt was due to be changed, is it not a reasonable assumption that a car dealing professional would have this done before putting the car up for sale as a car of "satisfactory quality". Where do I stand legally if they try and wash their hands of responsibility?
Asked on 22 December 2015 by Ldem1
Answered by
Honest John
The law assumes that any major problem with a car that occurs within 6 months of purchase was already developing on the date of purchase and is therefore the responsibility of the dealer. www.honestjohn.co.uk/faq/consumer-rights/ The dealer has no case. Has to fix the car or give you your money back. Better to get your money back.
Similar questions
When I bought a used car recently, I asked about the MOT and was told it was done on the 7 October. I then asked about advisories and was told it had none. The car is three years old with 9750 miles and...
We bought an '07-plate VW Golf from a dealer four months ago. The ESP and ABS light came on, and they've said since our warranty is out they won't fix it. They've said to contact VW dealer, but want £75...
We purchased a used BMW X5 from Vines in Redhill. The car already had a detachable tow bar attached. BMW didnt supply the key for it so we never removed it.
We used the tow bar for the first time after...
Related models
.jpg?width=115&height=75&rmode=crop)
Decent handling and comfortable on the move, impressive TSI engines, massive improvement over the previous Golf, high-economy Bluemotion models, high quality feel of interior, five-star Euro NCAP safety rating.
.jpg)
