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Can I reject a car that does not have a full service history as advertised? 1 Nov 2023 (Ask HJ)
I have recently purchased a car from a National Car Dealership under the distance online regulations. The car was delivered last week just before I was... -
Sorely nissed 29 Aug 2009 (Ask HJ)
Our faithful 1993M Nissan Primera 1.6 LX has been forcibly retired having done 161,000 miles and now requires a new engine (£2,000) as the timing mechanism... -
Buying a new car - what is recommended? 4 Feb 2014 (Ask HJ)
I am 85, male and fit. I bought a new Peugeot 308 SE HDI (136) in 2008, and have driven only 22,000 miles. I use my car for short shopping trips, and... -
What could be causing a strange 'drain-like' odour in our friend's Ford Focus? 29 Aug 2011 (Ask HJ)
In early July a friend who has a five year old Ford Focus noticed a "dank drain-like" smell in the car. The intervening eight weeks has not seen it diminish.... -
buying car to 'share' with 17 year old son 18 Feb 2014 (Ask HJ)
I have persuaded my soon to be 17 year old son not to spend his savings on a car as he would not be able to afford to run it as he will be a student for... -
Should I keep my much-loved and underrated Safrane or sell it? 5 May 2012 (Ask HJ)
In November of 2010 I purchased, despite knowing the risks, a 1998 Renault Safrane 2.5-litre Automatic with 80,000 miles on the clock for just £400. I... -
I lost power steering in my Ford Mondeo but it's working again now - what happened? 15 Aug 2017 (Ask HJ)
I have a 2009 Ford Mondeo TDCi X Sport that's done 95,000 miles. I was driving at appox 40mph when I suddenly lost my power steering. The engine management... -
Rejected warranty claim - what are my options? 11 Mar 2015 (Ask HJ)
I bought a used Porsche 911 and as part of the deal got a three year extended warranty with the car. Since then the engine has developed a problem and... -
Honda Civic - keep or sell? 16 Nov 2014 (Ask HJ)
We need two cars in our household. We currently have a 2002 Volkswagen Polo and a 2003 Honda Civic Type-S with 80k and 150k miles respectively. Our intended... -
Can you clarify whether the Nissan Tiida is an import, and whether it is a worthwhile purchase? 1 Sep 2010 (Ask HJ)
We have been to a car supermarket and seen a lovely Nissan Tiida. We were tempted to buy this (unregistered, with 37 miles on the clock) car. However,... -
Why doesn't my warranty cover condenser repairs to my 2002 Mercedes-Benz E320? 26 Jun 2010 (Ask HJ)
I recently bought a policy with a leading warranty company. I have paid about £800 over the last two years to them for an 'extra care' policy (with franchised... -
Nissan Note has electrical faults - has it got flood damage? 1 Mar 2014 (Ask HJ)
I purchased a used (previously two owners) Nissan Note 10 days ago. It is now showing odd problems. The battery saving 'lights off function' suddenly failing... -
Faulty Ford Mondeo - should I fix it or sell? 29 Sep 2013 (Ask HJ)
I have owned my 2004 Ford Mondeo since new and until last year it never gave me any issues for complaint. However, with 130,000 miles on the clock, it... -
Should I sell or keep my 2004 Volkswagen Touareg? 21 Sep 2013 (Ask HJ)
I have owned a 2004 Volkswagen Touareg 2.5 TDi for the last three years and it has done 88,000 miles. I had the prop shaft replaced one year ago, and it... -
Should I import a classic from Japan? 6 Aug 2019 (Ask HJ)
I want to buy a classic car and keep my day to day car, my wife doesn't agree. She thinks that because we're retired and do around 4000 miles a year, a... -
What spacious, family friendly car would be more fitting than our Nissan Qashqai? 9 Jul 2017 (Ask HJ)
We have a 2014 Nissan Qashqai 1.5 DCI Tekna with 9000 miles on the clock, only had it one year and thinking of selling due to ongoing problems. I've had... -
Why is there a smell of rotten eggs from our car? 3 Jun 2019 (Ask HJ)
We have a petrol Jaguar F-Pace and on occasions, we notice the smell of rotten eggs. Do you have any ideas what this may be and how best to get it resolved?... -
Which car should we pick to replace our Motability Volkswagen Golf? 14 Dec 2013 (Ask HJ)
My wife qualifies for a car under the Motability Scheme and her last two cars have been Volkswagen Golfs, presently a 1.4 TSI which has just about all... -
Do old buses have a special permission to emit lots of smoke? 23 Jun 2021 (Ask HJ)
I regularly end up following 2004 registered double-decker buses around Huddersfield. The exhaust is that bad that I have to put the air-con recirculation... -
Do I have any legal recourse against a garage that didn't disclose my car had been damaged? 14 Mar 2017 (Ask HJ)
I bought a MINI from an approved dealer 12 months ago, it was an ex demonstrator. It recently developed an issue with the air con. When I took it into...
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