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Can we reject a car if it's dripping oil? 23 Mar 2020 (Ask HJ)
My daughter purchased a 17-plate Fiat 500 five months ago. It started dripping oil yesterday. When checking the oil level, she found white foam. She's... -
Volkswagen Golf gearbox failure at 62.000 miles 21 Sep 2016 (Ask HJ)
I've been told that I have a major oil leak from the gearbox of my Volkswagen Golf. The gearbox has covered 62,000 miles and Volkswagen states that the... -
Bought wrong car - help! 6 Oct 2015 (Ask HJ)
Today I bought on PCP a Ford B-MAX 1.0 Ecoboost 2013, 7k miles, £10.5k. Paid 2k deposit. But I think I'd be better off with a Nissan Qashqai. I've seen... -
Vauxhall Zafira: Piston problem 15 Jan 2010 (Ask HJ)
I purchased a used Vauxhall Zafira five months ago. The car is an 07 plate and I paid circa £6,000. The car has a piston fault, which requires a replacement... -
Can I reject a car for a faulty CD player? 6 Jul 2022 (Ask HJ)
This week I did a straight swap for a car using my old car with a second hand car dealership. The in-dash CD player is not playing my CD which played in... -
Can I reject my car over a clutch judder? 4 Sep 2020 (Ask HJ)
I have a situation with a car I purchased in August. It has an intermittent fault with the clutch and flywheel (judder when pulling away) This seems to... -
Discovered my Jaguar's engine is not original - what are my rights? 30 Nov 2016 (Ask HJ)
I bought a Jaguar S-Type (2006 model) from a car dealer approximately seven months ago. It was advertised as an original low-mileage car. But I have been... -
Recourse to a dealer for a car sold with accident damage? 27 Dec 2014 (Ask HJ)
I purchased a five year old Renault Sport Megane R26R in October 2014 from a well-known Renault Specialist. The car was sold with full service history,... -
My car has been crashed and repaired badly by previous owner - what are my rights? 26 Jul 2013 (Ask HJ)
I purchased a used 2005 Honda S2000 from a main Honda dealer under their approved used car scheme in August 2012. The car came with a three year Honda... -
Our motorhome fault isn't covered as the warranty firm say it was a known issue before buying. What do we do? 18 Jun 2021 (Ask HJ)
I purchased a motorhome from a motorhome dealership in September 2020. I only drove it 133 miles before blue-black smoke curtailed our first outing. The... -
Gearbox failure on used car - who should pay for the repair? 21 Nov 2022 (Ask HJ)
My sister bought a 2012 Ford Mondeo 2.0 TDCi with an automatic gearbox for £5150, Less than two months later and 2000 miles covered, the gearbox has failed.... -
A car I bought 10 days ago has suspected faulty steering rack - what are my rights? 27 Oct 2021 (Ask HJ)
I've just bought a 2007 Honda CRV with a 30 day mechanical warranty. I fear the steering rack may be damaged as the steering wheel tugs in the opposite... -
The clutch has stopped working in a car we bought 4 months ago. Do we have any rights against the dealer? 8 Jun 2021 (Ask HJ)
My stepson bought a 2013 vehicle with approx. 40,000 miles on the clock four months ago. The clutch has now failed. The dealer claims wear and tear. Do... -
Can I reject a used car for a poor repair? 25 Oct 2022 (Ask HJ)
We selected an 18 month old car from a main dealer,. It cost me £15,000 plus part exchanged by Hyundai i10. It has some slight scrapes on the front bumper... -
I was sold a faulty van - do I have any legal rights to claim back my outstanding finance? 18 Mar 2017 (Ask HJ)
I bought a van on finance and have now found out that it's been clocked. The mechanic just found multiple issues and it needs new gearbox. I bought over... -
Bought a used car that was misdescribed 27 Sep 2016 (Ask HJ)
I recently bought a used Volvo. During the test drive, the salesman described the car as having adaptive cruise control and rear collision mitigation.... -
When is a dealer a private seller? 5 Mar 2018 (Ask HJ)
I've seen a used car I like but I'm curious how the law stands with regards to small traders and the Consumer Rights Act? The chap selling the car I like,... -
Discovered my used car has a hidden accident history 21 Oct 2016 (Ask HJ)
I bought a Volkswagen Golf GTD from an independent dealer recently. On the journey home I found that the navigation and cruise control didn't work. The... -
can I reject a car that's subject to a PCP agreement? 28 Jul 2014 (Ask HJ)
Do I have a right to reject a used car that was bought under a PCP agreement? -
consumer law update - entitled to a full refund up to 29 Sep 2015 (Forum)
: http://www.dailymail.co.uk/news/article-3252752/Shopper-power-30-day-refunds-guaranteed-items-faulty-described-biggest-reform-consumers-rights-generation.html#ixzz3n7L3Lygl Follow us