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Discovered my Jaguar's engine is not original - what are my rights?
I bought a Jaguar S-Type (2006 model) from a car dealer approximately seven months ago. It was advertised as an original low-mileage car. But I have been made aware that the engine in the car is not the original one and does not match the engine number on the registration document. What I would really like is to return the car for a full refund. Please can you tell me what my rights are in this situation?
Asked on 30 November 2016 by Julie Jobling
Answered by
Honest John
The Consumer Protection from Unfair Trading Regulations May 2008 (CPRs) contains a general prohibition against unfair commercial practices and, in particular prohibitions against misleading actions, misleading omissions and aggressive commercial practices. The Regulations are enforceable through the civil and criminal courts. This creates an offence of misleading omissions which would not previously have been an offence if the consumer had not asked the right questions.
So if a salesman knows a car has, for example, been badly damaged and repaired and does not tell the customer, he could later be held liable if the customer subsequently discovered that the car had been damaged and repaired. More at: www.honestjohn.co.uk/faq/consumer-rights/
So if a salesman knows a car has, for example, been badly damaged and repaired and does not tell the customer, he could later be held liable if the customer subsequently discovered that the car had been damaged and repaired. More at: www.honestjohn.co.uk/faq/consumer-rights/
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