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  A car I bought turned out to be an import - what can I do? 26 Apr 2019 (Ask HJ)
  I was never informed that a 7-month-old Discovery I bought was an import and now two years later this has affected the price. The vehicle was purchased...
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  Can I get a refund on a used car that failed its MoT? 9 Dec 2016 (Ask HJ)
  Can I get a refund on a car that failed its MoT and had previous advisories that they did not inform me of?
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  Buying from auto supermarkets 8 Jan 2011 (Ask HJ)
  Is buying a small car from a car supermarked a safe bet? Do you get the same service as you would from a small independant and how do prices compare?
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  Bought a car for £1000 and the gearbox has died - what are my rights? 30 Oct 2014 (Ask HJ)
  I bought a a Fiat Stilo from a dealer about a month ago for a £1000. However, the gearbox has now packed up. Can you please tell me what my rights are...
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  Should I reject a vehicle or let the dealer fix it? 27 Jan 2022 (Ask HJ)
  I purchased a 2011 Hyundai i30 diesel estate from a Honda dealer three months ago. I have begun having issues with starting. I've taken it back to Honda...
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  Alternator failure - is the dealer liable? 6 May 2015 (Ask HJ)
  My son bought a used car from a dealer a month ago. It broke down last week and the AA said the alternator had burnt out. The trader will not fix or pay...
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  Axle has snapped on my four month old car - what should I do? 16 Nov 2022 (Ask HJ)
  I bought a second-hand Dodge (2008 model) around four months ago. The car was sold with a new MoT which had an advisory foe the rear subframe (corroded...
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  Doing it in private 31 Jul 2010 (Ask HJ)
  Regarding the email from MU in Saturday's HJ column, what is a "private dealer" please? I thought private car sales are exempt from consumer rights protection.
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  Does the three-month warranty on secondhand cars cover everything? 14 Aug 2019 (Ask HJ)
  Does the three-month warranty on secondhand cars cover everything?
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  What do I do if the dealer who sold me a faulty car refuses to respond to my refund request? 26 Jan 2017 (Ask HJ)
  I purchased a faulty car from a garage and, after discovering this, told the garage that I wanted a refund under the Consumer Rights Act 2015 because the...
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  I bought an HPI clear car but have found invoices for body repairs - what can I do? 19 Feb 2019 (Ask HJ)
  Two weeks ago I bought a used car from an independent, it was HPI clear and at a bit above market value but with full history. My issue is in the paperwork...
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  Can I reject my faulty motorhome? 24 Jan 2022 (Ask HJ)
  I bought a brand new motorhome in November 2021 and on collection it started developing faults, mainly electrical. It's on its third battery. I've returned...
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  Should faulty air con be covered a used car dealer? 30 Jul 2021 (Ask HJ)
  My son bought a car on Sunday from a secondhand dealership. On the test drive, the air con was blowing but didn't seem very cold so he assumed maybe it...
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  I bought a car that was advertised with a full service history, but the garage now cannot find the books in question. What do I do now? 2 Mar 2020 (Ask HJ)
  I’ve just taken delivery of a 2012 Honda Civic, which was advertised as having a full service history. The ad online had a picture of the stamped book,...
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  A dealer won't refund my deposit but the website says I have the right to cancel - what can I do? 24 Jun 2019 (Ask HJ)
  I saw a car on a dealer's website. I spoke with him and he asked for a deposit to hold it until I inspected it, which I did within a few days. He said...
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  Dealer won't repair faulty gauge - What are my rights? 11 Apr 2016 (Ask HJ)
  My step-son purchased a second hand Alfa Romeo from a dealership two weeks ago. He paid an additional £400 for a 15 month warranty. As he was driving home...
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  Consumer rights and garage repairs 6 Jul 2012 (Ask HJ)
  I know garages are a consumer rights minefield, but can a basic principle be established about labour and diagnosis? Lately I've had a garage charge...
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  Are dealers required by law to provide warranties on cars for sale? 27 Jun 2010 (Ask HJ)
  Can you advise if a garage is required by law to provide a warranty on the sale of a car, and if not, under what circumstances can they refuse and whether...
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  My friend bought a car and within a week the clutch needs replacing. Is the dealer liable? 17 Mar 2021 (Ask HJ)
  My friend bought a car from a dealer and within a week it needs a new clutch. He's reported this to the dealer and they have basically said the car was...
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  How do I reject a faulty car on finance? 12 Apr 2020 (Ask HJ)
  My new car has broken down three times in less than 12,000 miles/six months with the same fault each time. I have the car on personal contract hire. How...