The Vision Blue is a nice colour and not noted for flaking off. If the lacquer is coming off in only one area then either something externally has caused it or there has been a faulty application of paint/lacquer applied.

Could a 3rd party have attacked your cars paintwork and caused the peeling ?

If you are sure it has nothing to do with yourself and the paintwork hasn't been attacked then ask the garage for a respray of the whole wing to be done under a warranty claim, paint/lacquer simply should not come off if it has been applied correctly, however, it will come off if some sort of abusive substance has been applied externally.

The radio buttons, it's possible the previous owner have had something on their figures that has reacted with the buttons and caused the peeling, one wonders if they could also have leaned against the cars front corner and caused the lacquer peeling problem.

Whatever the cause, the lacquer can be rectified, the buttons can be replaced, again it's worth asking for them to be done on warranty. Garages vary in what they allow to be done on warranty so it's always asking questions.

Once you get the work sorted out hopefully you'll be happier you have a Vision Blue car, one of the nicest Ford colours around IMHO.