Tyre Valve Snapped

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Sat 13 Aug 2011 13:20
Tyre Valve Snapped - PRH

Bought two new tyres and they fitted new valves. Within a week and less than 200 miles when driving on the motorway i had a sudden tyre deflation and when i managed to pull over one of the new tyres was completely flat and damaged.

I tried to re-inflate it with an electric pump which seemed to work but on removing the pump I heard air coming out of the valve and on inspection found it to be split.

I have just had the tyre replaced but they refused to replace it for free under the guarantee stating that the valve had been hit by something.

I didn't see anything on the motorway that might have caused this and I would also suggest that anything hitting the valve would mearly move the valve as it is rubber mounted.

My feeling is that the metal tube in the valve was defective when it was fitted and it is therefore the responsibility of the supplier.

Can anyone tell me where I go for legal advice on this please?

Thanks

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Sun 14 Aug 2011 08:00
Tyre Valve Snapped - Dwight Van Driver

You could try Trading Standards to see if they can advise on a breach of the Sale of Goods AND SERVICES Act.

I feel however that your not going to get anywhere fast as your recourse would be through civil action. To take this you would need experrt opinion of a tyre expert/metalurugy to prove the defective valve if you still have it. Not an easy task.

dvd

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Sun 14 Aug 2011 10:18
Tyre Valve Snapped - PRH
Thanks for the reply.

Yes I have held on to the valve.

Will see what I can find on the internet.......
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Tue 16 Aug 2011 11:57
Tyre Valve Snapped - Med

HI, PRH -

Do your valves look anything like this:

http://www.mazda-campaign.co.uk/phpbb3/viewtopic.php?f=4&t=107

http://www.mazda-campaign.co.uk/phpbb3/viewtopic.php?f=4&t=94

Let me know what you think.....

I've got plently of advice on this issue. May i kindly ask, what car is it?

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Tue 16 Aug 2011 14:26
Tyre Valve Snapped - zango

Not an uncommon failure - especially on the motorway.

Unfortunately trashes the tyre as you end up running on it whist flat.

Sorry.

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