I know exactly the feeling!

'Face-to-face' Hyundai cannot be faulted. The Customer Service Operators and the Dealership staff are very helpful and friendly.

BUT when the going gets tough - it seems as if they don't want to know.

They have rejected our claim to reject the vehicle (admittedly into the second year, so unlikely to agree anyway - I am a realist after all - having said that, I tried on at least three separate occasions to reject (inside the first year/15months) and they kept saying ' I'm sure we can fix this, just let us do this/that etc.' Needless to say ...).

Now they insist all faults have been rectified under warranty so there is no problem!

(So how is it that it still occurs????)

If your having these faults now and its difficult to get them repaired imagine what it will be like when the vehicle is out of warranty. Buy cheap pay twice

You are right! However, I tend to change cars before the Warranty is up. In any case, in future, whenever this happens inside the first six to twelve months I intend to reject the vehicle and insist on it.

(I understand in the first six months it's easier, after that it gets progressively harder). It seems as if, if one is reasonable and allows them to 'try this' and 'try that', the Dealer/Manufacturer thinks one is a 'mug' - and there to be mugged.

No longer!

(Having said all that, Hyundai are said to have a good reputation overall - see this site for examples).

And I know quite a few people who have had Hyundais (various models) and think they are wonderful - just goes to show, it's a lottery.