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Problem with V778 Retention Certificate - paul2007
I need serious help, so please no messing. Thanks in advance.

A whileback I postd here re my cherised number on the rentention cert/V778. Bought via Ebay a few mnths back, sent off to have name added and extend the retion period, sent covering letter, but item sent to 'grantee' a fw weeks back.
got hold of the guy today via phone at last, he told me to wait as he was 'busy' and it was not his fault.

I've written to the dvla, but they are useless, no word for about three weeks now.

I have evidence he sold me the reg and signed recepit frm him say 'sold' to Paul ????? by ????/etc and address as per V78 cert.

Can you guys or HJ help?

Thanks

Paul

Edited by rtj70 on 09/08/2009 at 23:13

Problem with V778 Retention Certificate - FotheringtonThomas
A whileback I postd here re my cherised number on the rentention cert/V778.


What's the post? Might be useful for background.

Edited by Honestjohn on 10/08/2009 at 04:39

Problem with V778 Retention Certificate - paul2007
Bought cherished plate.
Received the retetion cert aka v778
I sent it ack to dvla recently for addname & extention
DVLA sent to 'grantee.'
Grantee not appearing to want to return to me.
DVLA not helpful on the phone, asked me to write which I did, but nothing.


o simply, hw do I GET MY V778 back? It is mine as the bot sold it to me via Ebay.
I do not want a refund via the credit card i used, but my goods back.

Edited by Honestjohn on 10/08/2009 at 04:39

Problem with V778 Retention Certificate - maz64
I do not want a refund via the credit card i used but my goods
back.


Have you tried contacting eBay? Worth a try perhaps.

Edited by Honestjohn on 10/08/2009 at 04:40

Problem with V778 Retention Certificate - 1400ted
Paul...Try posting your problem here.

answercentre.ebay.co.uk/forum.jspa?forumID=8002

There are some very knowledgable EBayers who try to help with any problems that come up.
They are not EBay employees.

Good luck

Ted

Edited by Honestjohn on 10/08/2009 at 04:43

Problem with V778 Retention Certificate - paul2007
thank you all - will try the ebay route but the said sorry as the itm was intially del & morethan 90 days ago - will try the message board
all help appreicated

Edited by Honestjohn on 10/08/2009 at 04:44

Problem with V778 Retention Certificate - paul2007
just carried out a full search on that ebay link, no results.

Can HJ or a guy help?

Surel I cn't be the first re this scenario?

Edited by Honestjohn on 10/08/2009 at 04:44

Problem with V778 Retention Certificate - FotheringtonThomas
the said sorry as the itm was intially del & morethan 90 days ago - will
try the message board all help appreicated


Sorry, but I don't understand your language. You could always post in simple terms, and avoid the necessity to do everything twice...

Edited by Honestjohn on 10/08/2009 at 04:45

Problem with V778 Retention Certificate - the swiss tony
Sorry but I don't understand your language. You could always post in simple terms and
avoid the necessity to do everything twice...

posting in English may help.... is that TXT speak your using?

Edited by Honestjohn on 10/08/2009 at 04:46

Problem with V778 Retention Certificate - Martin Devon
posting in English may help.... is that TXT speak your using?

(You're) surely tst!

Sorry,

MD

Edited by Honestjohn on 10/08/2009 at 04:47

Problem with V778 Retention Certificate - the swiss tony
(You're) surely tst!


OK.. I put my hands up to that one..... LOL

Edited by Honestjohn on 10/08/2009 at 04:48

Problem with V778 Retention Certificate - rtj70
I can recall the original thread (but failed to find it just now).

If my memory serves me correctly:

- Paul2007 purchased (or so he hopes) a cherished plate via eBay
- He has a receipt for this
- His name was put on the retention document (V778) but as a nominee and not the grantee
- The V778 was due to expire so he sent of the money and V778

Now if I recall correctly, then he has never been made the grantee of the cherished plate - the seller is still the grantee. To change this the grantee must send of the retention document with a covering letter to the DVLA. Until this happens then Paul2007 is just a nominee and the seller can always nominate someone else to use the plate at any time as the grantee.

So although you've extended the V778 it was correctly sent to the grantee and that is not you. You need to grantee (the seller) to send the V778 with a covering letter to the DVLA ASAP to change the grantee to you.

Best of luck.

Example of a V778 here:

www.personallyyours.co.uk/transfers/V778_retention...m

Edited by Honestjohn on 10/08/2009 at 04:49

Problem with V778 Retention Certificate - scouseford
Apologies to all but I've hardly understood a word of this thread. Maybe I'm missing something.

Edited by Honestjohn on 10/08/2009 at 04:49

Problem with V778 Retention Certificate - rtj70
Paul2007 has assumed we know the previous thread to which he refers. Without this his offer of £10 as a thread name means nothing.

I forgot to add in my summary that he left it too late to assign the plate to a car and so had to extend the V778 (that was done late too). So he's in a bit of a mess. The seller may not be trying to scam him or anything and assumed he'd stick the plate on a car by now.

He will also now be beyond the date when he can try to get funds back. Besides he paid for the plate and sort of got it and then this has all gone wrong.

The big problem is I think I remember him paying several hundred pounds (£900?) for the plate so this is a big deal to anyone in his shoes.

Edited by Honestjohn on 10/08/2009 at 04:50

Problem with V778 Retention Certificate - paul2007
Update.

As I bought the cherished reg via Ebay, contacted them again, insisted I spke with a senior floor worker, and finally they have sent me details that I can present to the police. The police then will ave a guide ow to laise with Ebay and resolve this.

Hopefully a call from the police will do the trick.

The appointment t the cop staton is for Tursday, they said I would have to wait. I have asked my son to download all the covtacts, full details/etc to present to the police.

I have sent a finalpolit email to the ebayer.Hopefully he will act positively. I have left him a phone message requesting an update, but that was hours ago. He's only avswered hi mobile once out of the 20 odds times I have phoned him.
Pretty decent of him to acknowldge that he hadreceived the certificate.

I'm a very reasonable person, and give all the benefi of the doubt and inclued in my email that he can easily update ame via email, phone or text re anypropblems he is encountering.


I beleive I'm too reasonable.

£900 may not be a lot of money to some, but it isto me as it is MY money.

Thank you all that have sincerely tried to help!!!

I will update when I havehad my goods returned to me with the appropriate signatures.


The law was cnged in 2007 re 'grante' on the V778 becuse of poblems like the once I'm enduring, which is making me sick, angry, hence the incentive to resolve this once and for all.

Problem with V778 Retention Certificate - rtj70
£900 may not be a lot of money to some, but it isto me as it is MY money.


No that's a lot to most people. I'm sure this will resolve so don't get stressed as it will not help.

I assume you have the address of this person because they would have appeared on the V778 as the grantee?
Problem with V778 Retention Certificate - paul2007
Cheers all that helped - good to see helpful guys!!

couple of typos corrected

Edited by Webmaster on 11/08/2009 at 01:51

Problem with V778 Retention Certificate - Cheeky
Eh? I'm still none the wiser....
Problem with V778 Retention Certificate - rtj70
The guys bought a cherished plate and paid to extend the retention certificate it was on. This has gone to the ebay seller instead and he's trying to sort it out.

The lesson for others is to stick the plate on a car before the retention certificate expires if you're not the grantee is would seem.

Hope it sorts out for Paul2007.
Problem with V778 Retention Certificate - paul2007
UPDATE

Meeting with cops today.

Had to wait an our as the oficr had an emergency.

Very helful lady cop.

he telephone the mobile,avd landline numbrs I supplied after breifly showing hr the evidence that I clearly was the rightful owner. Intially call went to vm an message left. As we were rounding off, the chap called the officer & promised to post ia recorded delivery, first class.

Case is not closed as if I do not received by Saturday - local cops to where the guys live will visit.

The police acted appropriately!!

Thanks for the support.

:)

Edited by paul2007 on 13/08/2009 at 18:33