I recently renewed my car insurance with admiral, this is the third year running they have given me the best deal, and until now have found them quite good. They quoted for renewal as per usual and tried to sell me additional breakdown cover etc as per normal. Now o month after the new policy has started they phone up ` just to check a couple of details` then inform me that I do not have the hire car extension to my policy which they can add for £x per month. I have had this on my last couple of policies with them as part of the deal as far as I am aware. I find it a bit cheeky that they seem to be selling you as cheap a policy as they can by removing all the features, not telling you about it until it is too late then trying to sell it to you later. Why wasn`t this offered during the renewal just like the breakdown cover??? I am not just looking for the cheapest insurance as service is important to me, I could have gone with a cheaper deal. Oh well, will have to think long and hard next year.
So be warned and if anybody is renewing their admiral policy / asking them to quote make sure you ask about this!
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I understand that this kind of package is becoming par for the course in consumer sales. Keep the headline price low to draw the crowds then mention later about the extras.
For instance someone was telling me package holidays may well not have the airport - hotel transfer included in future, but there will be an option to pay for coach transfer. The travel companies sell this on the basis that you may prefer to pay for a taxi and avoid the overcrowded and slow coach.
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Depending on your renewal notice, it is unlikely that they can do this.
If you are sure that you didn't receive a notice within the year, and it wasn't mentioned on the renewal notice, then you stand a very good chance of getting it reinstated this year for free.
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Frankly, Im fed up that I find it harder and harder to get insurance that doesn't have all these 'extras' which I don't want!
I don't want in my insurance cover for:
breakdown recovery service
hire car in case mine is off the road
overnight hotel accommodation etc, etc.
I just want basic insurance and if I need any of the other things, I'll pay as and when I need them!
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