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1st 12 month service. Where to go ? - Jack Regan
Hello,

My new Galaxy 2.0tcdi Ghia is nearing it's 1st birthday, and so will need it's 12 month service shortly. I'm not over pleased with quality of service I received from the main dealer where I got the car, so was thinking of an alternative - approved Ford service provider here in the black country.

Is there any benefit to be gained from having the service done at a main dealer, or is it throwing money away ?
Does anyone know of an approved service center near the Dudley area ?

Cheers
1st 12 month service. Where to go ? - Dynamic Dave
Is there any benefit to be gained from having the service done at a main dealer


HJ's FAQ No. 67 can answer that.

www.honestjohn.co.uk/faq/faq.htm?id=89

1st 12 month service. Where to go ? - cheddar
I would stay with the main dealer network, you are advised of Tech Service Bulletins that might apply to your car and have a much better chance of goodwill if you suffer issue out of warranty.

Find another dealer or have a stern chat with the service manager.
1st 12 month service. Where to go ? - cheddar
Also full FDSH will add to the value at least in the first four to five years.
1st 12 month service. Where to go ? - Red Baron
Go to a Ford dealer.

Also, get the 'body and paint' inspection done otherwise you may be in trouble should rust rear its ugly head.

You may get the service done £50 - £75 cheaper at an indy, but I think that the potential grief is just not worth it.