What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Copy CD stuck - warranty implications - Halmer
Just wondered what your views were on a case where a copy music CD has become stuck in the CD drawer of a 10 month old car and the main dealer has refused to fix in under warranty.

Presumably the lady friend of mine must have told them that it was a copy that she was playing.
Copy CD stuck - warranty implications - Adam {P}
Does the manual mention that you shouldn't use CD-R's? If it doesn't I'd expect you have a leg to stand on....two in fact.
--
Adam
Copy CD stuck - warranty implications - teabelly
It shouldn't make any difference. CDRs and normal music cds are the same dimensions. She hasn't put in a second cd in by mistake has she? There should be some sort of emergency release thingy on the drawer that would probably need a paper clip to poke into it.

The cd player should work faultlessly for at least 12 months so the garage have to repair it, unless she has been abusing it by putting in more than one cd at once, which is her statutory right under SOGA anyway....
teabelly
Copy CD stuck - warranty implications - Adam {P}
I wasn't trying to say the CD-R would have done the damage - just that the garage have very few excuses if they aren't warned against.

Teabelly's right though. Should work regardless.
--
Adam
Copy CD stuck - warranty implications - ihpj
A CD is a CD is a CD. If the device is meant to play CDs then thats the bottom line. The dealer might get picky about it, but at the end of the day, you have a very strong argument. The machine does not play CDs as it should. Thats it.

But do double-check the manual and see if the machine is 'CD-r/RW' compatible (I suspect it is!) and it simply further strengthens your case - if I am not mistaken, then under the usage licence agreement when you buy music (like software) it usually allows you to make one ready copy (for computers it has to do with backing up but for music I'm sure it's the same) so any argument over copyright infringement should be null and void as long as you are not making money off the 'copy CDs etc.'

Just stick by your guns man.
Copy CD stuck - warranty implications - Civic8
Wont matter. Player has gone wrong.If the player cannot read the disc it usualy says disc error.You can still remove disc..If you cannot faulty unit.
--
Steve
Copy CD stuck - warranty implications - Steve Pearce
Does the CD have a self-made stick on label that has become partially detached?
Copy CD stuck - warranty implications - buzbee
I agree with teabelly, look in the manual for there being a hole in the front of the player into which you can poke a (straightened) paper-clip to cause it to eject the CD.

All the ones in computers that I have seen have one and on occasions I have had to use it. I would expect, but don't know for sure, that car ones would have similar.
Copy CD stuck - warranty implications - kithmo
buzbee, the pinhole eject mechanism on a computer cd rom is to release the tray, cars dont have trays. Halmer, I don't know which cd you have, but I had a similar problem on my Mondeo with the 6006E stereo with built in 6-disc cd, just out of warranty. The solution I found was to press and hold the eject button until "Eject all" was displayed and the offending cd came out along with all the others. It was, as it happens, an original cd not a copy. The cd had two deep gouges in it as if it had been mechanically trapped. When I got it out I copied it on the computer and I now use the copy in the car.
Copy CD stuck - warranty implications - Rishab C
buzbee, the pinhole eject mechanism on a computer cd rom is to release the tray, cars dont have trays.

There are many upmarket computers with slot-loading optical drives, and I dare say most laptops are like this.
Look near the slot for a pin hole, or if you can hear it whirr, try inserting a business card as you press eject, and pulling the card out as the CD tries to eject, may take a few attempts at different angles etc...
Copy CD stuck - warranty implications - kithmo
buzbee, the pinhole eject mechanism on a computer cd rom
is to release the tray, cars dont have trays.
There are many upmarket computers with slot-loading optical drives, and I
dare say most laptops are like this.
Look near the slot for a pin hole, or if you
can hear it whirr, try inserting a business card as you
press eject, and pulling the card out as the CD tries
to eject, may take a few attempts at different angles etc...

And your point regarding a CAR cd player is ?
Copy CD stuck - warranty implications - Rishab C
Two points... I was correcting your misinformation, then suggesting that the complainant look for a hole similar to that on other slot loading optical drives, listen for a whir, try the business card trick etc... (It's all there in my original post!).
Copy CD stuck - warranty implications - kithmo
Two points... I was correcting your misinformation, then suggesting that the
complainant look for a hole similar to that on other slot
loading optical drives, listen for a whir, try the business card
trick etc... (It's all there in my original post!).

I was just trying to point out that your post made no reference to a CAR cd player just "upmatket computers" and "some laptops", which had already been covered in a previous post, when the guy was asking for info on a car CD player. BTW which bit of my post do you regard as misinformation ?
Copy CD stuck - warranty implications - Dynamic Dave
Does the CD have a self-made stick on label that has become partially detached?


And if it has, then I would guess that it will then invalidate the warranty.
Copy CD stuck - warranty implications - Altea Ego
You will find, somewhere in the audio instruction manual specifically stated *do not use CDR or CDRW*

Now you and I know that they are the same size, same weight, etc etc and should not jam. May not play but should not jam.


HOWEVER bleat as much as you like, the dealer will find a legal get out of fixing your cd changer if it has a CDR/W

There is however a legal get out if your device can play MP3 cd's.

You cant buy MP3 pre recorded CD's. Therefore if your device can play MP3's it has by implication been designed to use CDR's and therefore fixable under warranty.
Copy CD stuck - warranty implications - Bill Payer
Just take it to another dealer and this time don't tell them it's a copy CD.
Copy CD stuck - warranty implications - Civic8
>>You cant buy MP3 pre recorded CD's. Therefore if your device can play MP3's

Nothing was mentioned about MP3..A direct copy of a cd on most newer players will play back a CDR as long as its finalised..And in .Wav format. even if it wasnt.
disc player will still give either disc error/no disc inserted..Ie its unreadable..I see no reason why it cannot either be fixed by garage or replaced.Rejection of cd has nothing to do with CD inserted..Only failure of mechanism to eject.two entirely different things
--
Steve
Copy CD stuck - warranty implications - Rishab C
If you inserted a CD the wrong way round (label to laser), you would expect it to eject, so I agree a CD-R should too.
Copy CD stuck - warranty implications - Peter D
You are, under the Copyright of the cd, allowed to make one copy for your own use and you are allowed to MP3 encode the tracks for your own personal use. I do not see the problem. As previuosly ask, was there a label on the CD ??. Contact the UK Customer Service Department and get there opinion why the dealer is being dumb. Regards Peter
Copy CD stuck - warranty implications - Halmer
Sorry for the delay.A couple of points in response.

It is a friend of mine's car not mine.

The CD does not have a label of any sort adhered to it. It's just a copy of a CD fro the original that she has bought so that she can play it in the car. I think that it's a CD-R.

If she does contact the Customer Services Department I hope that she gets more joy than I did when I contacted them over a separate issue ( I have the same make car).
Copy CD stuck - warranty implications - Stuartli
Whether it's an audio CD, a CD-R or a CD-RW (the latter is not the best media to use for music recordings) won't/shouldn't make any difference to how the player handles them; furthermore, it cannot make any difference if it is a copy disk.

The contents of the disk have no bearing on the subject, given even more weight by the fact that MP3 recordings on a CD-R are clearly produced by the owner for such use.

I can't recall a tray type car CD player, for which the pinhole is provided to clear a stuck disk, only slot or magazine types, so it won't apply in this case.

If, by some chance, it is a tray type player, then using the special pin provided or a paper clip opened out, make sure that the system is switched off first before using the pin/paper clip; this is for obvious reasons and also applies to domestic or computer CD/DVD drives.

The most likely reasons for the jam are as mentioned earlier, a second disk having been inserted in error or a label coming adrift on a CD-R or CD-RW. This is not a good practice as such labels upset the disk's rotation as the centrifugal force builds up.

I would suspect that the garage is quite within its rights to refuse to do the work under warranty unless the CD unit's internal mechanisms/drive bands have become faulty. That would be hard to prove at present.

- - - - - - - - - - - - - - - - - - - - -
What\'s for you won\'t pass you by
Copy CD stuck - warranty implications - Stuartli
Just found this with regard to Mac systems which provides a clue(!) :

"People are having this problem a lot (jammed CDs) with copy protected CDs and Apple does not care. Their response is that copy protected CDs are not within the specs of CDs in general, and therefore are technically not CDs. They are technically correct, and most manufacturers of gear including Sony and Philips who invented the technology, are with them on this."

In this case the CD was released by holding down the mouse button and rebooting the system - it might work in a car by holding the eject button and turning the ignition off and then on (or even firing up the engine at the same time).

Another possibility is:

tinyurl.com/4qreg (TinyURLed as the link is 292 characters long!)
- - - - - - - - - - - - - - - - - - - - -
What\'s for you won\'t pass you by
Copy CD stuck - warranty implications - Stuartli
>>You are, under the Copyright of the cd, allowed to make one copy for your own use and you are allowed to MP3 encode the tracks for your own personal use.>>

This is completely untrue, especially in relation to a copyrighted CD - in fact it is illegal and particularly if for financial gain.

However, making a single backup copy of a CD for personal use is unlikely to get you into trouble. Record companies are out to get the big duplicators, not individuals.

What does rankle me is that some of the biggest music companies who fight illegal copying of audio CDs also manufacture and distribute the very hardware (i.e. CD/DVD rewriters) that allows you to perform such an illegal act....


- - - - - - - - - - - - - - - - - - - - -
What\'s for you won\'t pass you by
Copy CD stuck - warranty implications - Cyd
Many cars have a clause in the audio section of the handbook warning against the use of CDRs and CDRWs on the basis that their use may damage the player.

Forget all the discussion about CDRs being "the same" as CDs. We know this to be true, but it's not the point.

If the car with the problem has such an above-mentioned clause, then the owner doesn't have a leg to stand on. She's obviously already made the dealer aware it's a copy disc (or they can see it in there) and they can refuse to touch it.

Best bet would be to get the disc out somehow, then take the car to a different dealer. However you get the disc out, make sure you leave no evidence of tampering with the player.
Copy CD stuck - warranty implications - smokie
The content of the CD should not be of interest to the dealer. The format (eg CR-R) may be I suppose, of there are exclusions in the documentation. Quite how they would tell until they had got it out, I don't know...

I would consider taking it along to an ICE specialist rather than a main dealer. Main dealers can only, if you are lucky, do things by the book whereas for once the reverse baseball cap brigade might just have the knowledge and experience you need...I bet they know where to find the equivalent of the little pin hole.



(Actually that very unfair and also tongue in cheek. I recently had an autochanger fitted by our local ICE house and the business and it's staff were extremely respectable. And reasonably priced too, compared to main dealer equivalent).
Copy CD stuck - warranty implications - ShereKhan
I have come across this problem with a Renault Megane Scenic I hired from Europcar. Someone had decided to jam a CD-ROM (PC only) into the dash mounted CD player. Then someone else has then tried to insert a normal music CD.

Persistence with tweezers paid off. I pulled each CD out one by one. CD player was functional again. Patience is the key.

The CD may get damaged - but essentially its the cheaper then a new CD player!
--
306 2.0 SE Cabriolet