Motorpoint Import CoC problems?

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Mon 20 Sep 2004 13:58
Motorpoint Import CoC problems? - philomeena
A week last Sunday, I agreed the purchase of a Leon TDI, dutch import from Motorpoint in Burnley.
It was there in the showroom already but unregistered. I paid my £500 deposit and was told that the registration process would only take a few days and I "should" be able to pick it up Friday. The salesman would phone me to confirm.

Friday afternoon came and I'd heard nothing so I phoned him.

The Certificate of Conformity still hadn't arrived from head office (Derby?) so they couldn't register it. He'd chase it up and phone me back later that day.
He didn't phone back.

Saturday I phoned him twice, left messages on his voicemail to phone me back. He didn't.

Sunday I managed to phone him. When I mentioned that I'd left messages and he never phoned back.. he just laughed. He said that the CoC might arrive Monday morning and to phone him about 11 to check.

Today, Monday, I phoned at 12:30. He says he's been "too busy to check yet" and to phone him back in 10 mins. I told him no, he must phone ME back in 10 mins. He agreed.

At time of typing.. it is 13:00. No phonecall.

I am getting more and more wound up! Is this justifiable.. or am I just being too pushy?
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Mon 20 Sep 2004 15:05
Motorpoint Import CoC problems? - Robert J.
I don't think so, but I am a bit surprised though. When I bought my car from there they told me I had to get it off the site within 7 days. "We need the space mate" he told me.
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Mon 20 Sep 2004 15:09
Motorpoint Import CoC problems? - philomeena
He's actually just phoned me to say the CoC has arrived and I should be able to pickup Wednesday. Still no reg. no though so I can't get it insured.

AND.. he reckons I haven't paid the road tax although it's clearly listed on my sales invoice.
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Mon 20 Sep 2004 15:11
Motorpoint Import CoC problems? - NARU
Note that the dealer need your insurance certificate in order to get the tax disk.
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Mon 20 Sep 2004 19:17
Motorpoint Import CoC problems? - Lucian Deville
Thanks for sharing that as we've been tempted to by from them. Not now!!
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Mon 20 Sep 2004 19:38
Motorpoint Import CoC problems? - daveyK_UK
Normally not a bad company.
although prices havent been significant recently.

just walk away from the deal - plenty around for seat leons. Most brokers would price match or beat motorpoints import price.

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