Well, the Kuga was in the Ford dealership for over three months this year, whilst a new engine was sought for it. The problems then were covered in another thread.
The car is back in the same dealership and has been there since Wednesday. The whining noise has been identified as a problem with the auto gearbox. Oil samples have been taken for analysis and it appears the gearbox needs to be replaced! This is hard to believe.
Whilst the engine was being being installed, we thought it would be a good idea to change the gearbox oil, as the car is coming up to 8 years old and probably has never been done before. It was an expensive job and cost £475 inc VAT. So I am not sure if that oil change precipitated anything, or something happened to the gearbox when the new engine was fitted. The car has only covered around 800 miles since all that work was done.
Fortunately the car is still covered by its Ford Protect Gold warranty. However imagine if you had just paid £7800 for a new engine....and then the gearbox goes!?
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