Why on earth did a mere 7yr old Golf with such a tiny mileage need 'a brand new timing kit'??
The car is a 2015 so in 2020 it was 5 years old. When we bought the Fabia I made enquires at VAG to find out what the timing belt interval was. The selling garage told me 3 years or 30,000 miles which I did not believe for one minute, the Focus was 10 years or 100,000 miles. This is a copy of the e-mail I received back
We recommend the cam belt is first checked at 60,000 miles, and every 20,000 miles thereafter. If there is no damage at these points the cambelt will not need changing. If the belt is not changed, regardless of condition, it must be replaced at 120,000 miles or when the vehicle is 5 years old, whichever comes first.
It was due by age on the OP's car so the selling garage did the work required at the vehicles age.
But its possible that the recent expense may have resulted from the work being badly done or being done with faulty parts but that was 12,000 miles ago. I would have expected poor workmanship would have shown up before then but to get anywhere with a claim the faulty parts would need inspection by an independent engineer. Has this been done?
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