Start Rescue cover for two cars: £61.60 including nationwide recovery.

www.startrescue.co.uk/breakdown-cover

When I go to their site to get the same cover as Autoaid (myself and wife with a car each and including national recovery) it seems I need personal cover with two people covered and costs £104.55.

That is true for "personal cover" but for two vehicles (and no others) it is £61.60 according to age.

Edited by Doc on 16/12/2021 at 16:00

Which is the same as I paid on Monday to renew.

Well i checked the AutoAid website and new personal cover still costs £59 !

Looks like they are trying it on with people renewing !

Might try phoning them for explanation or just cancel and buy new.

I chose Start when I left Nationwide Flex because they have the very best reviews in Which.

The price is even better if you download the app. But I have two 03 reg cars. Did someone say that Start are charging extra for older cars. Mine includes a Toyota which should be a very safe bet.

^^^^^ Thank you, Topdude.

On the very few occasions I've called upon their services since 1983 I've had no complaints.

And 38 years with one company is quite a long time.

Just to confirm - Melanie is talking about Auto Aid??

Certainly they have "evolved" over the years I've been with them and the advisor I spoke to when I called inferred there were changes planned ... but I wasn't hoping to hear the experience detailed above.

Start Rescue is dearer for my self and the Mrs. for two cars ... always has been and still is.

Howevewr, obviously price isn't everything - but you breakdown so rarely it's difficult to judge. If you don't use them in anger you're not going to know.

I started this discussion back in 2021 and stayed with Autoaid accepting the fact that the premium for my old car was now £76.

Curiously i now have a different car of the same age and this years renewal is £61 ??

My Autoaid renewal just arrived.

For the Mrs. and myself for two cars the figure is £63.64 this year Last year it was £61.49.

The only thing I noticed was that as both my cars are now over 10 yrs old there's a charge of £25 per callout payable by me to the contractor. None of the other quotes were as low but I guess if you did have two or more callouts the others might look more competitive.

I'll gamble on not calling them out and renew again. Almost 40 years with them ... surely a record!

A little disappointing that change, up till this year so long as you were a previous customer they would honour covering your older cars for the standard rate (confirmed by email), like you i have renewed again under the knowledge that even with one breakdown the package is still the cheapest option, but the change has annoyed me and i'll look elsewhere next year.

The Nationwide deal looks great, more so if your family circumstances can take advantage of the benefits. For just one or two people who dont travel abroad or who only have modest mobile phones and who only drive one car then somewhat less so. But certainly a good deal for many, I'm sure.

Going back to Autoaid for a moment, I wasn't able to come close to their pricing by going elsewhere so have stayed but would say I wasn't impressed by their customer service assistant who answered the phone (after about ten minutes) .... sounded very young and very Essex and clearly hadn't been taught to speak to customers with any hint of respect or politeness (it is their customers who are keeping them employed there and they/we aren't forced to subscribe to their service) ... but, on the other hand, perhaps they work under difficult circumstances and perhaps I just caught this one on a bad day. As it happens I thought exactly the same last year when I rang to renew and wasn't impressed with the reception I was granted. It's been a long time since I had cause to contact them after a breakdown and would hope the staff dealing with me would be a little more caring in their manner.

My Mrs worked in Eastern Road for a good many years.

I lived just a few miles from Romford for most of my life.