In January i had my car front brake discs and pads replaced at a body repair shop who also does servicing Brakes and the likes , But mainly accident repairs.
The garage charged me £140 to supply and fir the discs and pads which i was happy about.
A few days after they were fitting , My wife reported a knocking noise from the front left wheel So we called out the RAC who then told me that the front wheel nuts had not been tighten and a big risk of the front wheels could come off.
I took Video footage of the RAC engineer tightening the front wheel and the engineer gave a commentary on what he found and that he was having to tighten the wheel nuts up.
The RAC Engineer told me that i had to report the matter back to the garage which i did.
After showing the body repair shop owner the footage , He asked for a copy to that he could show the person who had charged the discs and pads and the owner told me that he would give me a full refund as a gesture of goodwill.
Its now 5 months later and i have had nothing, We did have email correspondence and he told me that he had sacked the guy who worked on my car and he asked for my bank details and this was in February, Since that I have sent him emails but no reply.
Last Wednesday i sent him another email stating that i would be happy if he gave me £65 which would cover the labour and that i was happy to pay for the parts, Still no reply.
I am not so keen on confrontation, , Any thoughts ?
End of the day , If the wheel had come off the car , My wife could have had a bad accident, Regards the guy getting sacked, I only have his word on that , I still have the video evidence if i wanted to post it somewhere, But i am not the type of person to do that..
There is a good chance that he is going through hard times and had a change of heart, I have asked him what's happening , It would have been better if he was just honest with me.
Any thoughts
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